contact center customer service - starts immediately!, Winnipeg

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
winnipeg, manitoba
sector
administrative support
job type
permanent
reference number
2220249STFEN
contact
randstad canada
apply now

job description

Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill multiple Customer Service Representative positions in a contact center in Winnipeg.

Due to COVID 19, this opportunity is to work remotely from home for the time being - hardware will be provided.


We have partnered with one of Winnipeg's fastest growing companies and are seeking English speaking candidates to fill multiple permanent opportunities.
This is an immediate opportunity - Apply with us today, interview this week , start next week. Literally!!!!

Are you tech-savvy, are comfortable navigating a smart phone, computer or laptop? Do you have great English communication skills and like to problem solve? Are you looking for permanent full-time work with an essential employer?
If that sounds like you, contact us ASAP, we would love to hear from you!

We are looking for candidates who have open availability between 7:00 am - 11:00 pm Monday-Sunday. You will only be scheduled 5 days per week for 8.5 hours but need to be fairly flexible until a schedule is created.
You need to be able to work full-time permanently and have a valid work permit.


Responsibilities:

• Address customer inquiries, concerns and receive feedback, troubleshooting basic technology issues
• Thoroughly document all customer communication
• Follow up with customers to ensure customer satisfaction and retention

Advantages
• $13.15 to start and $14.15 after 3 months (6 pay periods)
• Incredible company culture
• Career advancement potential
• On a bus route
• Free parking available on site
• Great opportunity for growth
• Ability to work from home during COVID 19

Qualifications
When contacted, you will be asked for your availability Monday through Sunday between the hours of 7:00 am - 11:00 pm for a 12 hour window 7 days a week. This is due to flexibility in scheduling and those candidates with the best availability are more likely to be chosen for an interview.

You will only be scheduled for 5 days a week for 6-8.5 hours a day within your availability. This is due to shifts varying in times.

*Most training classes will take place during day time hours*

• Must be fluent in English
• Must have at least 1 year of customer service experience
• Committed to providing exceptional customer service
• Excellent attention to detail
• Accurate and timely documenting of client/customer communication
• Strong working knowledge with smart phones, tablets, computers, laptops and tech trouble shooting experience


ways to apply:

- apply directly on this site
- go to our website at www.randstad.ca, create a profile and apply directly
- email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.


we thank all applicants for their interest in this position and only those selected for interviews will be contacted.

Lena

Phone Number:
204.943.5211
Fax Number:
204.943.0954

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.