contact centre representative - inbound - toronto 32836, Toronto

posted
contact
randstad canada
job type
temporary
apply now

job details

posted
location
toronto, ontario
sector
contact centre and customer care
job type
temporary
reference number
2179256STFEN
contact
randstad canada
apply now

job description

Do you have you Canadian Securities Course designation? Do you have strong communication skills and 2 years of customer service and call centre experience? If so, we have the role for you!

Our client, a leading bank, is looking for a Contact Centre Representative for a 3 month contract in Downtown Toronto with potential extension!

Hours of Work: Monday- Friday, requires availability from 8:00 am - 6:00 pm (7.5 hour shift scheduled during those times)


Pay rate: Pay: $20.02/hr

As a Contact Centre Representative your main job responsibilities include:
- Answer incoming inquiries through phone or email (90% phone)
- Preparation of amended/canceled/new tax slips as required for multiple line of business
- Escalate issues when necessary
- Provide partners with the necessary calculations related to the financial information on tax slips.
- Help ensure that the team's daily deadlines and goals are met.


Advantages
- Work for a Top 5 Bank
- Regular business working hours
- TTC accessible (right at Bay subway station)
- Potential to be extended
- Competitive pay rate
- Great foot int he door opportunity

Qualifications
- Canadian Securities Course designation (CSC)
- 2 years call centre experience
- 2 years customer service experience


*clear credit and criminal check required*

If you are interested in this Contact Centre Representative role in Downtown Toronto please apply online today!

Qualified candidates will be contacted.

Vittoria,
Angel,
Alie,
Katie,
Jeremy

Phone Number:
416.861.9888
Fax Number:
416.861.8727

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.