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Credit Counsellor

job details

summary

    job details
    Are you ready to take your career to the next level? Would you like to enter the financial industry? Do you have excellent communication skills? Are you passionate about customer service and banking?

    If you answered “yes,” this is the opportunity you have been looking for! This is a permanent full-time position as a Bilingual Collections Agent working with a top financial institution.

    Training: 3 weeks of full-time paid on-site training

    The business operates Monday - Saturday between 8 am - 8 pm ( Monday - Friday) and 8 Am - 4 pm Saturday.

    Schedule: 5 days a week, full time
    Training: September 2022

    Advantages
    The goal is a long-lasting career, not just a paycheck.

    - Competitive salary of $45,600 + annual bonuses
    - Permanent full-time position in a well-known and reputable financial company
    - Great Benefits and Paid vacation
    - Career advancement and growth opportunities
    - Option to invest in company stocks
    - Transit accessible location in downtown Montreal

    Responsibilities
    - 90% Outbound calls and 10% inbound calls (bilingual calls)
    - Assist customers in maintaining their accounts during delinquencies
    - Provide recommendations on how to keep their account current
    - Problem-solving skills to provide various payment options
    - Create a pleasant experience for the clients with a personalized approach

    Qualifications
    - BILINGUAL
    - Customer service experience
    - Excellent communication skills in French and English
    - Able to multitask through the system
    - Strong problem-solving abilities
    - Emotional intelligence
    - Full-time and flexible availability from Monday - Saturday

    Summary
    How to Apply:
    This role will not be available for long!

    If you or someone you know is interested in this amazing opportunity, you can apply by 1 of the following options:

    1.Apply directly to this posting
    2. Send your current up to date resume to mina.albaghdadi@randstad.ca with the subject: “Credit Counselor - Montreal”

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take your career to the next level? Would you like to enter the financial industry? Do you have excellent communication skills? Are you passionate about customer service and banking?

    If you answered “yes,” this is the opportunity you have been looking for! This is a permanent full-time position as a Bilingual Collections Agent working with a top financial institution.

    Training: 3 weeks of full-time paid on-site training

    The business operates Monday - Saturday between 8 am - 8 pm ( Monday - Friday) and 8 Am - 4 pm Saturday.

    Schedule: 5 days a week, full time
    Training: September 2022

    Advantages
    The goal is a long-lasting career, not just a paycheck.

    - Competitive salary of $45,600 + annual bonuses
    - Permanent full-time position in a well-known and reputable financial company
    - Great Benefits and Paid vacation
    - Career advancement and growth opportunities
    - Option to invest in company stocks
    - Transit accessible location in downtown Montreal

    Responsibilities
    - 90% Outbound calls and 10% inbound calls (bilingual calls)
    - Assist customers in maintaining their accounts during delinquencies
    - Provide recommendations on how to keep their account current
    - Problem-solving skills to provide various payment options
    - Create a pleasant experience for the clients with a personalized approach

    Qualifications
    - BILINGUAL
    - Customer service experience
    - Excellent communication skills in French and English
    - Able to multitask through the system
    - Strong problem-solving abilities
    - Emotional intelligence
    - Full-time and flexible availability from Monday - Saturday

    Summary
    How to Apply:
    This role will not be available for long!

    If you or someone you know is interested in this amazing opportunity, you can apply by 1 of the following options:

    1.Apply directly to this posting
    2. Send your current up to date resume to mina.albaghdadi@randstad.ca with the subject: “Credit Counselor - Montreal”

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.