CRM Analyst - Dynamics 365

Advantages
Great opportunity to work with the business and IT on implementing the D365 product.

Responsibilities
•Support users in the day to day running of Microsoft CRM - Understand, capture and address user needs and requests.
•Prepare & adapt training material and conduct training for relevant users (e.g., new employee orientation)
•Gather, maintain, prioritize, and oversee CRM enhancements, including implementation and testing.
•Specific reporting for stakeholders, including the ability to create & alter dashboards, and visualizations across the business.
•Provide reporting and analytics on customer performance as required
•Perform day-to-day Dynamics 365 monitoring activities (ensuring data quality and accuracy)
•Interact and work with various Sales Managers, Executives team and stakeholders across the organization

Qualifications
D365 Configuration and user support, sales and reporting, customization and maintenance

Summary
Great opportunity to work with the business and IT on implementing the D365 product.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.