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Customer center representative

job details

summary

    job details
    Are you passionate about customer service? Do you enjoy solving customers' problems? Are you solution-oriented? Are you good at dealing with conflict? Are you bilingual in French? Then we have the role for YOU!

    Randstad is looking for Bilingual Customer Service Representatives to work for a very well-known transportation company in Ville St Laurent

    This is a contract position with the potential of going permanent after 3 months. To find out more information, read below.

    This is a full-time position.
    Hours of Operation: Tuesday to Saturday / Sunday to Thursday - 7:00 am - 3:00 pm
    Salary: 17.50$
    Location: 3490 Rue Griffith, Saint-Laurent QC H4T 1A7
    Bilingual in French and English is mandatory.
    Prior experience in customer service is preferred

    If you are interested please send me an email at sruthi.tejas@randstad.ca or call me at 438 334 7857

    Advantages
    Potential to be hired permanently after 3 month's contract.
    Easily accessible by public transport.
    Good and friendly work environment
    Company benefits upon being taken on permanently (medical, dental, etc…)

    Responsibilities
    Assist customers and business partners via telephone and email
    Handle customer complaints in a calm, professional manner
    Diagnose, assess and resolve problems or issues
    Monitor progress of delivery routes
    Scan haul-away pods and verify stamps
    Process changes or cancellations to delivery orders


    Qualifications
    - Bilingual
    - Good phone & email etiquette
    - Customer service focus
    - Quick troubleshooting skills
    - Microsoft Office – Word, Excel, and Outlook (beginner)



    Summary
    This is a full-time position.
    Hours of Operation: Tuesday to Saturday / Sunday to Thursday - 7:00 am - 3:00 pm
    Salary: 17.50$
    Location: 3490 Rue Griffith, Saint-Laurent QC H4T 1A7
    Bilingual in French and English is mandatory.
    Prior experience in customer service is preferred

    If you are interested please send me an email at sruthi.tejas@randstad.ca or call me at 438 334 7857

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Do you enjoy solving customers' problems? Are you solution-oriented? Are you good at dealing with conflict? Are you bilingual in French? Then we have the role for YOU!

    Randstad is looking for Bilingual Customer Service Representatives to work for a very well-known transportation company in Ville St Laurent

    This is a contract position with the potential of going permanent after 3 months. To find out more information, read below.

    This is a full-time position.
    Hours of Operation: Tuesday to Saturday / Sunday to Thursday - 7:00 am - 3:00 pm
    Salary: 17.50$
    Location: 3490 Rue Griffith, Saint-Laurent QC H4T 1A7
    Bilingual in French and English is mandatory.
    Prior experience in customer service is preferred

    If you are interested please send me an email at sruthi.tejas@randstad.ca or call me at 438 334 7857

    Advantages
    Potential to be hired permanently after 3 month's contract.
    Easily accessible by public transport.
    Good and friendly work environment
    Company benefits upon being taken on permanently (medical, dental, etc…)

    Responsibilities
    Assist customers and business partners via telephone and email
    Handle customer complaints in a calm, professional manner
    Diagnose, assess and resolve problems or issues
    Monitor progress of delivery routes
    Scan haul-away pods and verify stamps
    Process changes or cancellations to delivery orders


    Qualifications
    - Bilingual
    - Good phone & email etiquette
    - Customer service focus
    - Quick troubleshooting skills
    - Microsoft Office – Word, Excel, and Outlook (beginner)



    Summary
    This is a full-time position.
    Hours of Operation: Tuesday to Saturday / Sunday to Thursday - 7:00 am - 3:00 pm
    Salary: 17.50$
    Location: 3490 Rue Griffith, Saint-Laurent QC H4T 1A7
    Bilingual in French and English is mandatory.
    Prior experience in customer service is preferred

    If you are interested please send me an email at sruthi.tejas@randstad.ca or call me at 438 334 7857

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.