Are you a customer service whiz?
Are you looking for a new challenge in a pleasant team?
Are you looking for a great work environment with the possibility of hybrid telecommuting?
Our client located in Blainville is looking for a bilingual customer service agent to join their team.
Does this post interest you? Keep reading the following!
...
Why do business with us:
Access to job opportunities that are not posted elsewhere on the web.
We are a strategic business partner in your job search.
We negotiate your terms of employment for you.
We have been working on the territory of Laval for several years, we know the companies well and choose our clients well.
You have nothing to lose, our service is absolutely free!
Advantages
Why do you want to obtain this customer service agent position in Blainville?
- Permanent position
- Schedule from 8:30 a.m. to 4:30 p.m. Monday to Friday
- Possibility of hybrid telework following the training period
- Group Insurance
- Bi-annual bonus
- Nice workspace
- Friendly and pleasant team
- Employer of choice
Responsibilities
The tasks of the customer service agent in Blainville:
• Create and maintain a relationship of trust with customers and partners;
• Take calls from customers and partners (Call Center);
• Make development and follow-up calls;
• Manage customer orders through various digital platforms;
• Create new clients, follow up on specific requests and manage special programs;
• Ability to assimilate knowledge in order to answer questions about the various programs;
• Write and send the necessary correspondence;
• Conduct quality surveys.
Qualifications
- Bilingualism required (English and French)
- Mastery of the MS Office Suite
- Excellent sense of customer service
- Collaborative spirit
- Smile in voice
- Good priority management
- Autonomy
Summary
Does this post interest you?
Send us your CV now at the following address:
laurence.lafreniere@randstad.ca
We will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.
To discuss this, you can contact Laurence Lafrenière at any time at: 514.982.3123 or reach her by email at: laurence.lafreniere@randstad.ca
This position is not quite what you are looking for?
Contact us to discuss your aspirations and find out how we can help you find your ideal job!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a customer service whiz?
Are you looking for a new challenge in a pleasant team?
Are you looking for a great work environment with the possibility of hybrid telecommuting?
Our client located in Blainville is looking for a bilingual customer service agent to join their team.
Does this post interest you? Keep reading the following!
Why do business with us:
Access to job opportunities that are not posted elsewhere on the web.
We are a strategic business partner in your job search.
We negotiate your terms of employment for you.
We have been working on the territory of Laval for several years, we know the companies well and choose our clients well.
You have nothing to lose, our service is absolutely free!
Advantages
Why do you want to obtain this customer service agent position in Blainville?
- Permanent position
- Schedule from 8:30 a.m. to 4:30 p.m. Monday to Friday
- Possibility of hybrid telework following the training period
- Group Insurance
- Bi-annual bonus
- Nice workspace
- Friendly and pleasant team
- Employer of choice
Responsibilities
The tasks of the customer service agent in Blainville:
...
• Create and maintain a relationship of trust with customers and partners;
• Take calls from customers and partners (Call Center);
• Make development and follow-up calls;
• Manage customer orders through various digital platforms;
• Create new clients, follow up on specific requests and manage special programs;
• Ability to assimilate knowledge in order to answer questions about the various programs;
• Write and send the necessary correspondence;
• Conduct quality surveys.
Qualifications
- Bilingualism required (English and French)
- Mastery of the MS Office Suite
- Excellent sense of customer service
- Collaborative spirit
- Smile in voice
- Good priority management
- Autonomy
Summary
Does this post interest you?
Send us your CV now at the following address:
laurence.lafreniere@randstad.ca
We will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.
To discuss this, you can contact Laurence Lafrenière at any time at: 514.982.3123 or reach her by email at: laurence.lafreniere@randstad.ca
This position is not quite what you are looking for?
Contact us to discuss your aspirations and find out how we can help you find your ideal job!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
