Customer Service Agent - PART-TIME - REMOTE WORK

Our client is a Quebec-based company that has been in business for over 60 years, specializing in the repair, conversion and reconditioning of railway rolling stock (railcars and locomotives of all kinds). It has workshops and offices in Montreal (Lachine sector) and Alberta.Over the years, their mission has become more and more specific in order to become a responsible company that seeks to repair and extend the life of the equipment that their clients entrust to them or, in many cases, to modernize it and literally give it a second life.In their projects, their teams see to design equipment that will meet the needs of these same clients who work on both the freight and passenger sides.Salary: 22-25$/hourWhere: Lachine Schedule: Monday to Friday from 08h00 to 17h00Advantages-Competitive salary-Group insurance after 3 months-Paid vacation-Free parking -Dynamic team and friendly atmosphereResponsibilities-Taking incoming calls, emails-Customer follow-ups-Redirecting calls to the right departments-Referral of business/sales opportunities to account managers-Order taking-Production of reports-Sharing information on promotions, services and new products with customers-Assist in marketing campaigns-Other related tasks Qualifications-Experience in customer service-Excellent command of English, functional French -Experience with a customer service computer system is an asset-Good communication skills, both verbal and written-Multitasking SummaryIf you are interested in this position, you can apply here directly or send your updated resume to gabriel.whiting@randstad.caWe look forward to talking to you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Now hiring PART TIME or FULL TIME - Make your own schedule as a Fundraising Agent and WORK FROM HOME !!Are you a good communicator ? Do you have interest in being part of the Fundraising team and make a difference with your contributions by connecting the Donors ?We are hiring strong communicators who effectively demonstrate a passion for progressive organizations over the phone .You will be familiar with Fundraising SCRIPTS for outbound calls to existing Donors with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!- Shifts between Monday -Friday 12:30PM to 9:00PM ( 5PM-9PM Shift Option ) and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week- You need to be available for Min 3 shifts- TRAINING 4 FULL DAYS 12:30 AM -9 PM (JUNE 7-8-9-10 TH ) You need to be fully available for the training - START DATE : June 7th , 2022NOTE : If you do not have Fundraising experience, make a research and gain knowledge about qualification and skills for this role !!!#workfromhome #customerservice #remotejob #fundraising #customerservice #fundraiser #remotejob #parttime #fulltime #parttime #partimejob #fundraising #hiringnow Advantages- You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donors- Demonstrating SOFT SKILLS as Fundraising Agent on calls- Achieving pre-established goals- Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentivesQualifications- Fluently in English- Tech Savvy, active computer user, fast typing skills- Strong communicator and effective presenter of organizations- Social awareness and ability to build a trusting relationship.- Skills to handle the answer " no" - " Not interested " and able to handle calls with different profiles- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail, Restaurants, in fast paced work environment is asset- Direct call center experience is a strong asset,- Sales and customer service experience is asset- Equipment is NOT provided, please make sure whether your personal computer is working with minimum Windows 10 or upgrades !- You need to connect the Ethernet cable to the computer / Cable could be provided Summary- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week-Work from Home-START DATE : JJUNE 7TH, 2022Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"NOTE : If you do not have Fundraising experience, do research and gain knowledge about qualification and skills for this role !!!Jessica Yel Ozbek - jessica.yelozbek@randstad.caFlorence Lefebvre - florence.lefebvre@randstad.caStephanie Bouasria - stephanie.bouasria@randstad.caKaren Leiton -karen.leiton@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Now hiring PART TIME or FULL TIME - Make your own schedule as a Fundraising Agent and WORK FROM HOME !!Are you a good communicator ? Do you have interest in being part of the Fundraising team and make a difference with your contributions by connecting the Donors ?We are hiring strong communicators who effectively demonstrate a passion for progressive organizations over the phone .You will be familiar with Fundraising SCRIPTS for outbound calls to existing Donors with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!- Shifts between Monday -Friday 12:30PM to 9:00PM ( 5PM-9PM Shift Option ) and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week- You need to be available for Min 3 shifts- TRAINING 4 FULL DAYS 12:30 AM -9 PM You need to be fully available for the training - START DATE : ASAPNOTE : If you do not have Fundraising experience, make a research and gain knowledge about qualification and skills for this role !!!#workfromhome #customerservice #remotejob #fundraising #customerservice #fundraiser #remotejob #parttime #fulltime #parttime #partimejob #fundraising #hiringnow #partimejob #englishjob #studentjob #remotework #applynow #donation #outbound #flexibleAdvantages- You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donors- Demonstrating SOFT SKILLS as Fundraising Agent on calls- Achieving pre-established goals- Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentivesQualifications- Fluently in English- Tech Savvy, active computer user, fast typing skills- Strong communicator and effective presenter of organizations- Social awareness and ability to build a trusting relationship.- Skills to handle the answer " no" - " Not interested " and able to handle calls with different profiles- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail, Restaurants, in fast paced work environment is asset- Direct call center experience is a strong asset,- Sales and customer service experience is asset- Equipment is NOT provided, please make sure whether your personal computer is working with minimum Windows 10 or upgrades !- You need to connect the Ethernet cable to the computer / Cable could be provided Summary- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week-Work from Home-START DATE : ASAP Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"NOTE : If you do not have Fundraising experience, do research and gain knowledge about qualification and skills for this role !!!Jessica Yel Ozbek - jessica.yelozbek@randstad.caFlorence Lefebvre - florence.lefebvre@randstad.caStephanie Bouasria - stephanie.bouasria@randstad.caKaren Leiton -karen.leiton@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.