customer service agent - work from home, Montreal

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
montreal, québec
sector
contact centre and customer care
job type
permanent
reference number
2242016STFEN
contact
randstad canada
apply now

job description

Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!

Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.

Salary: $ 16 per hour
Hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)
Start of employment: as quickly as possible
Temporary to permanent principal

Here are the tasks you will have to accomplish as a Home Customer Service Agent:

- Acceptance of incoming calls regarding the company's kitchen, falsetto and vanity products
- Provide high quality customer service and find solutions for customers
- Solve customer problems by asking them target questions
- Respond to emails and instant chats

Advantages
-Working from home during the covid-19 crisis
-Be part of a dynamic team
-Fast hiring process
- Possibility of obtaining bonuses related to the quality of calls

Qualifications
- Bilingualism or advanced English (written and oral)
- Comfortable with computers
- Experience in customer service in a call center
- Dynamism and initiative
- Be independent

If this position interests you, please send us your updated CV at charles-etienne.meloche@randstad.ca or hakeem.caron@randstad.ca or contact us at 438-341-9692

Karen,
Charles-Etienne,
Hakeem,
Catherine

Phone Number:
514.350.1006
Fax Number:
514.350.0034
ADVANTAGES
-Working from home during the covid-19 crisis
-Be part of a dynamic team
-Fast hiring process
- Possibility of obtaining bonuses related to the quality of calls

RESPONSIBILITIES


QUALIFICATIONS
- Bilingualism or advanced English (written and oral)
- Comfortable with computers
- Experience in customer service in a call center
- Dynamism and initiative
- Be independent

If this position interests you, please send us your updated CV at charles-etienne.meloche@randstad.ca or hakeem.caron@randstad.ca or contact us at 438-341-9692