Customer Service Agent

Why do business with us:
Access to job opportunities that are not posted elsewhere on the web.
We are a strategic business partner in your job search.
We negotiate your terms of employment for you.
We have been working on the territory of Laval for several years, we know the companies well and choose our clients well.
You have nothing to lose, our service is absolutely free!

Advantages
Why do you want to obtain this position of customer service agent in Laval:

- Permanent position
- Daytime schedule, Monday to Friday from 8 a.m. to 5 p.m.
- Modern workspace
- Friendly team
- Supportive atmosphere

Responsibilities
The tasks of the customer service agent in Laval:

- Answering customer questions by phone and email
- Assist customers via social media mailboxes
- Communicate with the technical support team to assist customers
- Make requests for shipments of missing or defective parts
- Support the sales team in low season

Qualifications
- Experience in customer service
- Bilingualism required (pan Canadian and American clientele)
- Comfortable with the MS Office Suite
- Ease with computer tools
- Good team spirit
- Smile in voice

Summary
Does this post interest you?

Send us your CV now at the following address:
elisabeth.parent@randstad.ca

We will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.

This position is not quite what you are looking for?
Contact us to discuss your aspirations and find out how we can help you find your ideal job!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.