customer service and order management, Mississauga

randstad canada
job type
$ 50,000 - $ 65,000 per year
apply now

job details

mississauga, ontario
administrative support
job type
$ 50,000 - $ 65,000 per year
reference number
randstad canada
apply now

job description

Bilingual Customer Service and Order Entry in Mississauga!

Do you have experience working as a Customer Service Representative in a position that was heavy in Order Entry? Do you speak fluent French and English? Do you enjoy providing Customer support? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!

We are looking for a Customer Service Representative for a permanent position in Mississauga. The ideal candidate will have past experience in customer service, order entry, data entry while working with email and phone calls. The successful candidate will join a fun, energetic team that feels like a family.

If you are interested in hearing more, please email your resume to or today!

Job duties:
-Key lead for customer order management and key customer contact for issues related to shortages, logistics tracking, etc.
-Assist in managing inventories; inbounds from various co-packers & production facilities, outbound deductions for customer orders
-Manage the daily communication between internal and external departments in operational matters to ensure timely and accurate delivery of products
-Responsible for order entry and adjustments
-Responsible for investigating & clearly submitting carrier claims
-Proactively address & resolve customer-related logistics issues (fill rates, delivery issues)
-Utilize Retail Link data to ensure timely accuracy of customer inventory demands
-Responsible for maintaining & updating iTrade accurately on a daily basis, complete with shipping BOL’s, Carma & Sodexo training and updating
-Responsible for Pricing maintenance & revisions, as submitted and provided by Sales
-Excellent knowledge of products
-Other duties as needed

-PERMANTE position
-Amazing Mississauga location
-Starting with 3 weeks of vacation!
-8:00 AM - 4:30 PM working hours
-Benefits provided
-Saving plan with company
-Work with well known companies
-Face paced, dynamic position

-3 to 5 years of experience relevant to the position
-Thorough knowledge of the French & English languages
Software knowledge: O365, Excel, Word, Outlook, Power Point, Tangentia, Retail Link, GS1, iTrade & JD Edwards
-Strong organizational skills, with the ability to prioritize & demonstrate initiative
-Attention to detail, high level of accuracy & critical thinking skills
-Ability to meet tight deadlines and work in a fast-paced environment
-Ability to take ownership & accountability of issues as they arise

How to Apply?

1. Send your resume to or today!
2. Apply online at today!

Not interested in this role but still looking for your next great opportunity? Randstad oversees various permanent and contract positions such as: Reception, Administrative Assistant, Executive Assistance, Customer Service Representative, Accounting Clerk, Data Entry, and Inside Sales. If you are interested in these roles, please feel free to reach out to us to discuss what you are looking for!


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.