Are you an experienced customer service professional looking for a dynamic role in the healthcare field? Do you thrive in a fast-paced, multitasking environment? If you have a background in customer service or booking coordination, we have an exciting opportunity waiting for you!
Position: Customer Service Booking Agent
...
Location: East End of Montreal
Salary: $21.85 - $23.46/hour + 25% performance bonus every 3 months
Schedule: Monday to Friday, 8 a.m. to 6 p.m. (35 hours/week, flexible spread over 4 or 5 days)
Advantages
- Salary: $21.85-$23.46/hour + 25% bonus every 3 months
- Permanent position
- Position with many responsibilities, allowing for diversification of tasks
- Day and week schedule that can be spread over 4 or 5 days (35h)
- On-site parking
- Comprehensive 3-month training program
- Work-life balance with benefits including sick leave, vacation, and social activities
-Comprehensive insurance and Group RRSP participation
Responsibilities
As a Customer Service Booking Agent, you will:
-Assist customers with booking healthcare services
-Coordinate and manage customer bookings efficiently
-Monitor schedules and ensure timely service delivery
-Implement customer assistance plans using software
-Adjust schedules as needed
-Facilitate the onboarding process for new employees
-Compile weekly statistics
Qualifications
To excel in this role, you should have:
- Previous experience in customer service, call center, or booking coordination
- Bilingual proficiency in French and English (as some customers are English-speaking)
- Comfortable working from the office
Summary
If you are enthusiastic about this opportunity and possess the necessary qualifications, please apply directly here or submit your updated CV to:
loyee.carridice@randstad.ca
liz.xavier@randstad.ca
karen.leiton@randstad.ca
In the subject line, write: "Customer Service Booking Agent."
We eagerly await your application and look forward to welcoming you to the team!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you an experienced customer service professional looking for a dynamic role in the healthcare field? Do you thrive in a fast-paced, multitasking environment? If you have a background in customer service or booking coordination, we have an exciting opportunity waiting for you!
Position: Customer Service Booking Agent
Location: East End of Montreal
Salary: $21.85 - $23.46/hour + 25% performance bonus every 3 months
Schedule: Monday to Friday, 8 a.m. to 6 p.m. (35 hours/week, flexible spread over 4 or 5 days)
Advantages
- Salary: $21.85-$23.46/hour + 25% bonus every 3 months
- Permanent position
- Position with many responsibilities, allowing for diversification of tasks
- Day and week schedule that can be spread over 4 or 5 days (35h)
- On-site parking
- Comprehensive 3-month training program
- Work-life balance with benefits including sick leave, vacation, and social activities
-Comprehensive insurance and Group RRSP participation
Responsibilities
As a Customer Service Booking Agent, you will:
-Assist customers with booking healthcare services
-Coordinate and manage customer bookings efficiently
...
-Monitor schedules and ensure timely service delivery
-Implement customer assistance plans using software
-Adjust schedules as needed
-Facilitate the onboarding process for new employees
-Compile weekly statistics
Qualifications
To excel in this role, you should have:
- Previous experience in customer service, call center, or booking coordination
- Bilingual proficiency in French and English (as some customers are English-speaking)
- Comfortable working from the office
Summary
If you are enthusiastic about this opportunity and possess the necessary qualifications, please apply directly here or submit your updated CV to:
loyee.carridice@randstad.ca
liz.xavier@randstad.ca
karen.leiton@randstad.ca
In the subject line, write: "Customer Service Booking Agent."
We eagerly await your application and look forward to welcoming you to the team!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
