Customer Service Coordinator

Are you an organized, autonomous customer service coordinator who values teamwork? Are you dynamic, proactive and provide exceptional service? We work in collaboration with a company located in Brossard, but present on the Canadian market. We want to expand our team with a customer service coordinator.

Advantages
You will see that by joining this organization, you will have access to many interesting advantages!

- Free parking and easy access to the company by public transportation
- Freshly renovated and lit offices
- Group insurance and RRSPs
- Vacations upon joining the company
- Team focused on training and communication

Responsibilities
The new Customer Service Coordinator will be responsible for:

- Take customer orders by phone and email
- Answer customer questions regarding availability and selection
- Create quotes and follow up with suppliers
- Resolve problems related to orders: colors, models, etc.
- Generate reports according to the company's internal procedures
- Complete the order process by mentioning the products delivered
- Communicate regularly with dealers
- Provide excellent service throughout the process from order to delivery

Qualifications
To apply, you must:

- Have at least 3 years experience in customer service (for a car dealership an asset)
- Have a good knowledge of the Offce suite (you will have to do some tests)
- Be versatile, organized and have an excellent sense of customer service
- Be dynamic, proactive and enjoy teamwork

Summary
Are you the right person for us? Don't wait any longer and contact us now!

elisabeth.parent@randstad.ca / 438-356-1609

human forward !

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.