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Customer Service Coordinator

job details

summary

    job details
    We currently have an opening for a Customer Service Coordinator to join a team in Pointe-Claire for a solid company that has been established for over 80 years and is a major player in the final wood processing industry.

    You are passionate about customer service, you are dynamic and have good interpersonal skills, you are versatile and autonomous and you like to take on new challenges?

    Are you currently looking for a unique career opportunity that will allow you to reach your full potential and be in contact with our customers throughout the province of Quebec and the Ottawa region?

    Contact us for more information!


    Advantages
    - Permanent position offering a great deal of diversity

    - Daytime schedule, Monday to Friday on a 40 hour/week basis

    - Competitive salary, depending on experience

    - Group insurance program

    - Voluntary savings program (TFSA, RRSP)

    - Advantageous vacation plan - 4 weeks upon hiring

    - Day off for your birthday

    - Social club

    Responsibilities
    - Represent the company in a professional manner to our clients;

    - Respond to requests by phone, email or our website and if necessary direct the request to the right resources (Sales, Operations, Technical Service, Accounting);

    - Create customer files, quotes, orders, work orders, invoices, products in our ERP system;

    - Do daily follow-ups using our ERP system and Excel files

    - Collect invoices

    - Related tasks according to needs, qualifications and interest


    Qualifications
    - DES required: DEP or DEC an asset

    - Minimum experience of 1-3 years in a similar role

    - Good command of French and English, spoken and written

    - Good knowledge of Word (intermediate level) and Excel (basic level)

    - Excellent customer service skills

    - Knowledge of ERP: Servicentre/Acomba a strong asset

    Professional skills:

    - Punctual

    - Responsible

    - Autonomous

    - Good organizational skills

    - Ability to set priorities

    - Ability to multi-task

    - Sense of initiative

    - Resourceful

    - Efficient

    - inquisitive

    Summary
    Why Randstad?

    There are a lot of good jobs, great companies and great bosses.
    At Randstad, we're here to help you find the right fit.

    If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.ca

    Please add us on LinkedIn
    - https://www.linkedin.com/in/sean-lynch-370492126/
    - https://www.linkedin.com/in/brandon-freger-ba340392/
    - https://www.linkedin.com/in/melissa-cumetti-2ab401169/

    For a complete list of all available jobs by division, visit www.randstad.ca.

    We look forward to hearing from you

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    We currently have an opening for a Customer Service Coordinator to join a team in Pointe-Claire for a solid company that has been established for over 80 years and is a major player in the final wood processing industry.

    You are passionate about customer service, you are dynamic and have good interpersonal skills, you are versatile and autonomous and you like to take on new challenges?

    Are you currently looking for a unique career opportunity that will allow you to reach your full potential and be in contact with our customers throughout the province of Quebec and the Ottawa region?

    Contact us for more information!


    Advantages
    - Permanent position offering a great deal of diversity

    - Daytime schedule, Monday to Friday on a 40 hour/week basis

    - Competitive salary, depending on experience

    - Group insurance program

    - Voluntary savings program (TFSA, RRSP)

    - Advantageous vacation plan - 4 weeks upon hiring

    - Day off for your birthday

    - Social club

    Responsibilities
    - Represent the company in a professional manner to our clients;

    - Respond to requests by phone, email or our website and if necessary direct the request to the right resources (Sales, Operations, Technical Service, Accounting);

    - Create customer files, quotes, orders, work orders, invoices, products in our ERP system;

    - Do daily follow-ups using our ERP system and Excel files

    - Collect invoices

    - Related tasks according to needs, qualifications and interest


    Qualifications
    - DES required: DEP or DEC an asset

    - Minimum experience of 1-3 years in a similar role

    - Good command of French and English, spoken and written

    - Good knowledge of Word (intermediate level) and Excel (basic level)

    - Excellent customer service skills

    - Knowledge of ERP: Servicentre/Acomba a strong asset

    Professional skills:

    - Punctual

    - Responsible

    - Autonomous

    - Good organizational skills

    - Ability to set priorities

    - Ability to multi-task

    - Sense of initiative

    - Resourceful

    - Efficient

    - inquisitive

    Summary
    Why Randstad?

    There are a lot of good jobs, great companies and great bosses.
    At Randstad, we're here to help you find the right fit.

    If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.ca

    Please add us on LinkedIn
    - https://www.linkedin.com/in/sean-lynch-370492126/
    - https://www.linkedin.com/in/brandon-freger-ba340392/
    - https://www.linkedin.com/in/melissa-cumetti-2ab401169/

    For a complete list of all available jobs by division, visit www.randstad.ca.

    We look forward to hearing from you

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.