customer service / order entry, Saint-Laurent

posted
contact
randstad canada
job type
contract
salary
$ 20.00 per hour
apply now

job details

posted
location
saint-laurent, québec
sector
administrative support
job type
contract
salary
$ 20.00 per hour
reference number
2238393STFEN
contact
randstad canada
apply now

job description

A company that specializes in the distribution of lab equipment is looking for a customer service representative/data entry for their office in Ville Mont-Royal. This position although a temporary role, is long term.

The proposed salary is $20 an hour, schedule from 8:00 am to $4:00 pm, training is done on site than the position becomes a remote position (work from home).

As a customer service representative/data entry agent you will take on tasks but not be limited to:
- Process and update customer orders
- Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs
- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers
- Identify proper course of action with the goal of first call resolution
- Enters purchase orders into the system
- Assists customers in buying decision, consistently recognizing
- Provides customer leads to the Sales team when appropriate
- Works closely with customer service management and Sales relaying dissatisfied customer situations
- Attends vendor and customer service representative meetings

Advantages
- Remote position
- Long term, temporary role
- Well-known company


Qualifications
- Strong English with an Intermediate French
- Strong MS Office skills
- Experience in the field of customer service/order entry
- Ability to work in a fast and multitasking environment
- Reliable and autonomous
- Great sense of organization

Are you looking for a Customer Service/Orde Entry position?
Looking to work from home?

Damien,
Alex,
Jessica

Phone Number:
514.332.1055
Fax Number:
514.332.8208
ADVANTAGES
- Remote position
- Long term, temporary role
- Well-known company

RESPONSIBILITIES


QUALIFICATIONS
- Strong English with an Intermediate French
- Strong MS Office skills
- Experience in the field of customer service/order entry
- Ability to work in a fast and multitasking environment
- Reliable and autonomous
- Great sense of organization

Are you looking for a Customer Service/Orde Entry position?
Looking to work from home?