We are looking for a customer service advisor who wants to join a wonderful work team that is part of a company specializing in French educational publishing.
Position: Customer Service Advisor
Location: Boucherville
Duration: Permanent position
Salary: $45 to $50,000 depending on experience
Hours: Monday to Friday from 8:30 a.m. to 5 p.m.
...
Type: face-to-face, hybrid possible by the end of summer
As a Customer Service Advisor, you will be responsible for responding to the needs of customers who contact you for product information, orders and returns. You will have the chance to work on site for a company located in Boucherville from Monday to Friday from 8:30 a.m. to 5 p.m. for a total of 37.5/hrs week.
Advantages
Great benefits are available to you:
- Permanent position with generous benefits: insurance paid 100% by the employer, RRSP contribution by the employer after 3 months, pension plan with employer contribution
- 2 to 3 weeks of vacation from your first year, depending on your experience
- unlimited access to a telemedicine service for you and your family
- Paid leave between Christmas and New Year's Day
Responsibilities
As a customer service advisor, you will have to interact with various customers who have questions about the company's services and products, while providing impeccable after-sales service. These are mostly incoming calls and emails.
You will also have to take orders by email and submit them through their ERP system. You will also have to manage the request for returns and the invoicing.
Qualifications
- You are bilingual (English and French written and spoken)
- You must have experience in customer service on the phone and have already taken orders
- Experience working with an ERP system, an asset
- Good knowledge of the Office suite (Outlook, Word, Excel)
- That the field of publishing and pedagogy interests you
- Be able to travel to Boucherville to work face-to-face
- Must be available Monday to Friday from 9 a.m. to 5 p.m.
Summary
Position: Customer Service Advisor
Location: Boucherville
Duration: Permanent position
Salary: $45 to $50,000 depending on experience
Hours: Monday to Friday from 8:30 a.m. to 5 p.m.
Type: face-to-face, hybrid formula by the end of summer
If you are interested in this position, please apply online on our website and send your resume to elisabeth.parent@randstad.ca with the title ''CSR - Boucherville''
If ever this position does not meet your needs or skills, we will be happy to help you find a job tailored to you according to the other available positions.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are looking for a customer service advisor who wants to join a wonderful work team that is part of a company specializing in French educational publishing.
Position: Customer Service Advisor
Location: Boucherville
Duration: Permanent position
Salary: $45 to $50,000 depending on experience
Hours: Monday to Friday from 8:30 a.m. to 5 p.m.
Type: face-to-face, hybrid possible by the end of summer
As a Customer Service Advisor, you will be responsible for responding to the needs of customers who contact you for product information, orders and returns. You will have the chance to work on site for a company located in Boucherville from Monday to Friday from 8:30 a.m. to 5 p.m. for a total of 37.5/hrs week.
Advantages
Great benefits are available to you:
- Permanent position with generous benefits: insurance paid 100% by the employer, RRSP contribution by the employer after 3 months, pension plan with employer contribution
- 2 to 3 weeks of vacation from your first year, depending on your experience
- unlimited access to a telemedicine service for you and your family
- Paid leave between Christmas and New Year's Day
...
Responsibilities
As a customer service advisor, you will have to interact with various customers who have questions about the company's services and products, while providing impeccable after-sales service. These are mostly incoming calls and emails.
You will also have to take orders by email and submit them through their ERP system. You will also have to manage the request for returns and the invoicing.
Qualifications
- You are bilingual (English and French written and spoken)
- You must have experience in customer service on the phone and have already taken orders
- Experience working with an ERP system, an asset
- Good knowledge of the Office suite (Outlook, Word, Excel)
- That the field of publishing and pedagogy interests you
- Be able to travel to Boucherville to work face-to-face
- Must be available Monday to Friday from 9 a.m. to 5 p.m.
Summary
Position: Customer Service Advisor
Location: Boucherville
Duration: Permanent position
Salary: $45 to $50,000 depending on experience
Hours: Monday to Friday from 8:30 a.m. to 5 p.m.
Type: face-to-face, hybrid formula by the end of summer
If you are interested in this position, please apply online on our website and send your resume to elisabeth.parent@randstad.ca with the title ''CSR - Boucherville''
If ever this position does not meet your needs or skills, we will be happy to help you find a job tailored to you according to the other available positions.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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