customer service representative - b2c 19$ trilingue, Montreal

posted
contact
randstad canada
job type
temporary
salary
$ 19.00 per hour
apply now

job details

posted
location
montreal, québec
sector
contact centre and customer care
job type
temporary
salary
$ 19.00 per hour
reference number
2184038STFEN
contact
randstad canada
apply now

job description

Our client in the international transport industry is seeking motivated, dynamic candidates, who are passionate to offer the highest level of service to customers and provide all the information regarding the products and services of the company.

Why do you want this job opportunity?

- Located downtown Montreal
- Schedule Monday to Friday between 8:30am and 5:00pm
- Salary $19 / hour
- Work for an industry leader who is continuously growing and expanding
- Longue term position – Possibility of permanency
- Location close to public transit
- Location near restaurants
- Free coffee onsite

As a customer service representative (CSR) you will be responsible for:

- Handling customer inquiries, inform about promotions, materials to explain features about goods or services
- Maintain an end-to-end relationship with clients
- Email management; escalate comments to help design products and/or services to better adapt them to customer needs.
- Providing excellent service in a timely manner, finding solutions related to the contracted products and services



Qualifications
What are we looking for?

- Corporate experience in a call center environment - between 3 and 5 years of experience
- Excellent analytical and problem-solving skills
- Able to control interactions with customers using persuasion and influencing skills.
- Speaks English - French, and Spanish is an asset
- Have a good knowledge of the Microsoft Office suite

Do you identify yourself with the profile we are looking for? Here's how to apply:

1. Apply online
2. Send your resume to karen.leiton@randstad.ca and sara.slimane@randstad.ca

Or directly call us 514-350-1006 ext. 5401 or 5405

Please quote job position “CSR – Customer service Representative DT-MTL”

Good to know you!

Karen et Sara

Karen,
Sara

Phone Number:
514.350.1006
Fax Number:
514.350.0034

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.