customer service representative - baie d'urfe / valleyfield, Baie d'urfé

posted
contact
randstad canada
job type
contract
salary
$ 18.50 per hour
apply now

job details

posted
location
baie d'urfé, québec
sector
administrative support
job type
contract
salary
$ 18.50 per hour
reference number
2237110STFEN
contact
randstad canada
apply now

job description

Are you currently looking for a new opportunity in the automotive industry in Baie D'urfe? Do you have experience in customer service and coordination? Looking for a challenge? Are you looking for an awesome opportunity to learn and grow with a great company?

COMPANY IS IN BAIE D'URFE but will be moving to Valleyfield in January 2021, must be able to work at the Valleyfield location once moved.

- Collaborate with various departments internally like operations, sales and marketing
- Operational and administrative tasks
- Ensure to have all required information for each client’s dossier
- Prepare quotes, input information and process orders
- Assisting operations with any paper work
- Reviewing and analyzing reports and company claims
- Entering invoices
- Engage in online customer communications & offer customer support in real time over the phone & via live chat
- Order entry into CRM database and Excel
- Contacting transportation companies on bookings, shipments and day to day measures
- Follow-up on project status
- Attention to detail , resolving payment issues
-Answer customer inquiries about any orders via phone or email



Advantages
Monday-Friday 8AM-5PM
Discount on Tires
Benefits Medical and Dental
Wellness 300$/year
Temporary job that will become permanent
COMPANY IS IN BAIE D'URFE but will be moving to Valleyfield in January 2021, must be able to work at the Valleyfield location once moved.

Salary 20-21$/hr (based on experience)

Qualifications
Post-secondary education or higher
Experience in the automotive industry
Experience in parts an asset, but not required
At least 2-3 years in Customer service experience required
Looking for someone who is self-motivated
Data entry experience
Someone who is good at solving problems
Bilingual English/Frenh (spoken and written fluently)
Dynamic, passionate and not afraid to make errors
Excellent knowledge of MS Office
Working in a fast pace environment

If interested in this position or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315


Brandon,
Sean

Phone Number:
514.620.4664
Fax Number:
514.620.3585