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Customer Service Representative - Credit Department

job details

summary

    job details
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested in the financial industry?

    If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.

    Position: Customer Service Representative - Credit Department

    Location: Office is in Toronto (near Lawrence Station West)

    Hours of Operation:
    Business operates Monday - Sunday
    Between the hours of 7am - midnight
    Weekend: 7am - 10pm
    Scheduled for full-time hours

    Training: 3-5 weeks, full time virtual paid training

    Advantages
    - Competitive pay of $18.70/hr
    - Permanent, full-time position
    - Well known and reputable financial company
    - Career growth and advancement opportunities available
    - Benefits and Paid Vacation
    - Annual Bonus and Incentives
    - Transit accessible location in Toronto

    Responsibilities
    - Inbound, call centre environment
    - Enter and maintain information in computer systems
    - Use analytical ability to resolve complex or difficult problems relating to Credit
    - Ensure all client transactions are in accordance with company and industry regulation
    - Provide recommendations on operational and system procedures
    - Create a warm, and pleasant experience for clients
    - Reporting and back end procedures
    - Answer questions related to credit
    - Assessing whether someone can apply for credit

    Qualifications
    - Call centre (contact centre) or financial/bank experience is an asset
    - Strong problem solving and analytical abilities
    - Tech-savvy and working knowledge of computers
    - Full time and flexible availability
    - Excellent communication skills in English (verbal and written)


    Summary
    How to apply:
    This role will not be available for long! Interviews happening soon.

    If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:
    1. Apply directly to this posting
    2. Apply on our website at www.randstad.ca or
    3. Send your current up-to-date resume to trisha.ghia@randstad.ca and add the subject line: "Customer Service Representative - Toronto"

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested in the financial industry?

    If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.

    Position: Customer Service Representative - Credit Department

    Location: Office is in Toronto (near Lawrence Station West)

    Hours of Operation:
    Business operates Monday - Sunday
    Between the hours of 7am - midnight
    Weekend: 7am - 10pm
    Scheduled for full-time hours

    Training: 3-5 weeks, full time virtual paid training

    Advantages
    - Competitive pay of $18.70/hr
    - Permanent, full-time position
    - Well known and reputable financial company
    - Career growth and advancement opportunities available
    - Benefits and Paid Vacation
    - Annual Bonus and Incentives
    - Transit accessible location in Toronto

    Responsibilities
    - Inbound, call centre environment
    - Enter and maintain information in computer systems
    - Use analytical ability to resolve complex or difficult problems relating to Credit
    - Ensure all client transactions are in accordance with company and industry regulation
    - Provide recommendations on operational and system procedures
    - Create a warm, and pleasant experience for clients
    - Reporting and back end procedures
    - Answer questions related to credit
    - Assessing whether someone can apply for credit

    Qualifications
    - Call centre (contact centre) or financial/bank experience is an asset
    - Strong problem solving and analytical abilities
    - Tech-savvy and working knowledge of computers
    - Full time and flexible availability
    - Excellent communication skills in English (verbal and written)


    Summary
    How to apply:
    This role will not be available for long! Interviews happening soon.

    If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:
    1. Apply directly to this posting
    2. Apply on our website at www.randstad.ca or
    3. Send your current up-to-date resume to trisha.ghia@randstad.ca and add the subject line: "Customer Service Representative - Toronto"

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.