customer service representative - dealer operations, Waterloo

randstad canada
job type
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job details

waterloo, ontario
contact centre and customer care
job type
reference number
randstad canada
apply now

job description

Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with mutual fund or financial industry experience who would be in interested in developing their professional experience further.

As a Customer Service Representative, you would be responsible for:
• Assessing advisor requests and address issues in a timely manner meeting monitored productivity and quality objectives
• Processing transactions related to Mutual Fund business using on-line systems
• Tracking interactions using on-line systems
• Providing superior customer service by being proactive in meeting customer needs
• Assists with department projects and initiatives as needed

Work for one of Canada's largest insurance and financial services companies
Waterloo location
3 month contract
Strong potential for extension/full time hire
Monday to Friday
8:30am to 4:30pm (Overtime is required when needed/Some Saturdays)
Pay Rate: $19/hr
Start date: November 11, 2019

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

• Excellent customer service
• Excellent communication skills (verbal and written)
• Attention to detail
• Ability to adapt quickly and comfortably to change
• Strong team player
• Proficient computer and math skills
• Handle stressful situations in a calm and professional manner

If you're interested in the Customer Service Representative role in Waterloo, please apply online at Qualified candidates will be contacted asap.


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.