Customer Service Representative - Hybrid

Where: Lasalle
Schedule: Mon-Fri 8am to 5pm
***Hybrid position***

Advantages
-Competitive salary ranging from $48,000 to $50,000 depending on experience
-Hybrid work (3-2 or 2-3), easy access office in Lasalle
-Daytime schedule from Monday to Friday from 8am to 5pm
-Group insurance after 3 months of service
-Small team
-Group RRSP
-Telemedicine
-Option to take shares in the company
-3 weeks vacation and 5 sick days per year

Responsibilities
-Taking orders (through their application, calls, emails, and faxes)
-Take calls from customers, businesses, and potential customers
Follow up on detailed order taking/on-going orders/delivery issues/damages/etc.
-Handle complaints/problems of all types
-External communications
-Internal communications
-Make quotations for customers

Qualifications
-BILINGUAL EN/FR
-Good resistance to stress and pressure (high volume 80+ calls/day)
-Fast and efficient
-Team player
-Curious and shows good initiative
-Committed and motivated in the company culture
-Rigorous on follow-ups
-Experience in customer service
-Experience in manufacturing companies is an asset
-Experience in call center required

Summary
Are you looking for a bilingual customer service job in Lasalle?
Do you enjoy interacting with people?

Apply for this customer service position today!

I am looking forward to hearing from you!

Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca or
robert.waguespack-notman@randstad.ca

You can also reach me via phone at 514-332-4218

Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.