Are you a BILINGUAL Customer Service Specialist ready for the next step?
Do you enjoy supporting your team?
Are you looking for work in centrally located Ville Saint Laurent?
Look no further!
This job is an amazing opportunity to join a strong, stable company where you can contribute and grow your career.
...
Our client is an industry leader in the industrial equipment category. They are looking for a sharp Customer Service Representative to join their Ville Saint Laurent location.
You will be the point person to receive customer inquiries and answer first-level requests. You then pass the torch to the appropriate sales team member. You will do follow-ups and work as a team to efficiently address customer needs.
Come join a team where your contribution is appreciated!
Advantages
Competitive Salary: $52K to $55K / yr
Bonus available based on performance
Schedule: Mon to Fri 8 to 4:30 *Hybrid work schedule*
3 weeks of vacation
5 sick / personal days
Health insurance
Wellness benefit
Retirement Savings Program with company match (after probation period)
Tuition refund program
Parking onsite
Centrally located in Ville Saint Laurent
Easy access by public transit
Responsibilities
Answer incoming customer calls/emails and provide excellent customer service
Compile a daily list of sales leads, delegate leads to the sales department, and provide sales data
Identify customers who have the most potential to make a purchase and then transfer them to the appropriate sales representative
Monitor call flow and create a monthly report
Interact with sales representatives via phone and emails
Contact point for sales representatives
Providing support in translating documents/communication in French and English
Providing occasional support to the Marketing team
Qualifications
2 years of previous experience in a similar role
Advanced computer skills: Outlook, Word, Excel
Experience with SAP would be an asset
Ability to give great customer service, develop relations and handle customer concerns
Excellent communication skills – French and English –speaking and writing
Strong sense of responsibility and proactivity
Well-developed organizational and time management skills
Summary
Are you looking for a customer service job in Ville Saint Laurent?
Do you enjoy interacting with people?
Apply for this customer service position today!
I am looking forward to hearing from you!
Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca or robert.waguespack-notman@randstad.ca
You can also reach me via phone at 514-332-4218
Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a BILINGUAL Customer Service Specialist ready for the next step?
Do you enjoy supporting your team?
Are you looking for work in centrally located Ville Saint Laurent?
Look no further!
This job is an amazing opportunity to join a strong, stable company where you can contribute and grow your career.
Our client is an industry leader in the industrial equipment category. They are looking for a sharp Customer Service Representative to join their Ville Saint Laurent location.
You will be the point person to receive customer inquiries and answer first-level requests. You then pass the torch to the appropriate sales team member. You will do follow-ups and work as a team to efficiently address customer needs.
Come join a team where your contribution is appreciated!
Advantages
Competitive Salary: $52K to $55K / yr
Bonus available based on performance
Schedule: Mon to Fri 8 to 4:30 *Hybrid work schedule*
3 weeks of vacation
5 sick / personal days
Health insurance
Wellness benefit
Retirement Savings Program with company match (after probation period)
Tuition refund program
Parking onsite
...
Centrally located in Ville Saint Laurent
Easy access by public transit
Responsibilities
Answer incoming customer calls/emails and provide excellent customer service
Compile a daily list of sales leads, delegate leads to the sales department, and provide sales data
Identify customers who have the most potential to make a purchase and then transfer them to the appropriate sales representative
Monitor call flow and create a monthly report
Interact with sales representatives via phone and emails
Contact point for sales representatives
Providing support in translating documents/communication in French and English
Providing occasional support to the Marketing team
Qualifications
2 years of previous experience in a similar role
Advanced computer skills: Outlook, Word, Excel
Experience with SAP would be an asset
Ability to give great customer service, develop relations and handle customer concerns
Excellent communication skills – French and English –speaking and writing
Strong sense of responsibility and proactivity
Well-developed organizational and time management skills
Summary
Are you looking for a customer service job in Ville Saint Laurent?
Do you enjoy interacting with people?
Apply for this customer service position today!
I am looking forward to hearing from you!
Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca or robert.waguespack-notman@randstad.ca
You can also reach me via phone at 514-332-4218
Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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