Do you have a passion for customer service? Do you enjoy problem-solving? Are you a quick thinker? Do you enjoy working in a small team? Then we have the job for YOU!
Randstad is looking for a Customer Service Coordinator to work for a well-known packaging and container manufacturing company in the Brampton area.
...
This is a great next step up for a seasoned Customer Service Representative with extensive experience in order management looking to help grow a North American footprint for a European brand.
Why do you want the job?
Permanent role
Opportunity to grow into a leadership position
Pay: $50-$60k (based on experience)
Hours: Monday - Friday 8:00 am - 5 pm. No evenings or weekends!
Start Date: January/ February 2023
3 weeks vacation
Benefits
Lots of room for growth and development
Excellent role for a self-starter
Great way to establish a path as a leader!
Advantages
- Permanent position
- Full-time hours, no evenings or weekends
- 3 Weeks Vacation
- Benefits
- Room for growth as the Canadian location grows
- Great small team environment
Responsibilities
- Day-to-day management of sales administration process for all international customers
- Process improvement to the current sales administration process
- Coordinating department projects
- Working with competing demands with strict deadlines
- Develop and implement processes to drive performance within departments to establish benchmarks in customer service
- Remaining in line with business objectives, budgets, and KPIs
- Eventual support, training, and onboarding of customer support team (2-3 people)
- Leading and coaching support staff within company policies and procedures
Qualifications
- 5+ years of customer service experience
- Experience as a team lead or supervisor is a strong asset
- Ability to handle order management via phone and email
- Experience with SAP and AS400 and/or PowerBI
- Bilingualism in French or Spanish is an asset
- Experience working in packaging, consumer goods, pharma or distribution is a strong asset
- Ability to work in a small team environment independently
- Ability to track and measure KPIs with respect to customer service, logistics, and sales
Summary
If you are interested apply directly and email a copy of your resume to luda.zadorovich@randstad.ca quoting "Customer Service Manager- Brampton"
All qualified candidates will be contacted!
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have a passion for customer service? Do you enjoy problem-solving? Are you a quick thinker? Do you enjoy working in a small team? Then we have the job for YOU!
Randstad is looking for a Customer Service Coordinator to work for a well-known packaging and container manufacturing company in the Brampton area.
This is a great next step up for a seasoned Customer Service Representative with extensive experience in order management looking to help grow a North American footprint for a European brand.
Why do you want the job?
Permanent role
Opportunity to grow into a leadership position
Pay: $50-$60k (based on experience)
Hours: Monday - Friday 8:00 am - 5 pm. No evenings or weekends!
Start Date: January/ February 2023
3 weeks vacation
Benefits
Lots of room for growth and development
Excellent role for a self-starter
Great way to establish a path as a leader!
Advantages
- Permanent position
- Full-time hours, no evenings or weekends
- 3 Weeks Vacation
- Benefits
- Room for growth as the Canadian location grows
- Great small team environment
Responsibilities
...
- Day-to-day management of sales administration process for all international customers
- Process improvement to the current sales administration process
- Coordinating department projects
- Working with competing demands with strict deadlines
- Develop and implement processes to drive performance within departments to establish benchmarks in customer service
- Remaining in line with business objectives, budgets, and KPIs
- Eventual support, training, and onboarding of customer support team (2-3 people)
- Leading and coaching support staff within company policies and procedures
Qualifications
- 5+ years of customer service experience
- Experience as a team lead or supervisor is a strong asset
- Ability to handle order management via phone and email
- Experience with SAP and AS400 and/or PowerBI
- Bilingualism in French or Spanish is an asset
- Experience working in packaging, consumer goods, pharma or distribution is a strong asset
- Ability to work in a small team environment independently
- Ability to track and measure KPIs with respect to customer service, logistics, and sales
Summary
If you are interested apply directly and email a copy of your resume to luda.zadorovich@randstad.ca quoting "Customer Service Manager- Brampton"
All qualified candidates will be contacted!
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
