Our client in the insurance industry is seeking a Call Center Representative to work a 3-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $16.69 per hour.
Responsibilities:
•Provide "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches
...
• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)
• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)
Advantages
• Work for a well-known insurance company
• Earn $16.69 per hour
• 3-month contract with possibility of extension
• Contact Center Hours are Monday – Friday 8am – 8pm
• Shift is scheduled for 8 hrs (7.5 hrs paid)
• Core shifts are based on tenure and business needs
Qualifications
• 1-2 years’ call centre experience
• Billing/credit experience is an asset, but not required
• Excellent telephone manner and communication skills
• Excellent written and oral communication skills
• Ability to multitask in a fast paced environment
• Ability to adapt quickly to change
• Problem solving skills
• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens
• Proficient in Windows applications
• Specifically MS Excel and MS Word
• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30
• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours
• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)
Lindsay,
Sylvia,
Carlo,
Peggy
Phone Number:
416.861.9888
Fax Number:
416.861.8727
ADVANTAGES
• Work for a well-known insurance company
• Earn $16.69 per hour
• 3-month contract with possibility of extension
• Contact Center Hours are Monday – Friday 8am – 8pm
• Shift is scheduled for 8 hrs (7.5 hrs paid)
• Core shifts are based on tenure and business needs
RESPONSIBILITIES
QUALIFICATIONS
• 1-2 years’ call centre experience
• Billing/credit experience is an asset, but not required
• Excellent telephone manner and communication skills
• Excellent written and oral communication skills
• Ability to multitask in a fast paced environment
• Ability to adapt quickly to change
• Problem solving skills
• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens
• Proficient in Windows applications
• Specifically MS Excel and MS Word
• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30
• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours
• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)
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Our client in the insurance industry is seeking a Call Center Representative to work a 3-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $16.69 per hour.
Responsibilities:
•Provide "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches
• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)
• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)
Advantages
• Work for a well-known insurance company
• Earn $16.69 per hour
• 3-month contract with possibility of extension
• Contact Center Hours are Monday – Friday 8am – 8pm
• Shift is scheduled for 8 hrs (7.5 hrs paid)
• Core shifts are based on tenure and business needs
Qualifications
• 1-2 years’ call centre experience
• Billing/credit experience is an asset, but not required
• Excellent telephone manner and communication skills
...
• Excellent written and oral communication skills
• Ability to multitask in a fast paced environment
• Ability to adapt quickly to change
• Problem solving skills
• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens
• Proficient in Windows applications
• Specifically MS Excel and MS Word
• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30
• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours
• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)
Lindsay,
Sylvia,
Carlo,
Peggy
Phone Number:
416.861.9888
Fax Number:
416.861.8727
ADVANTAGES
• Work for a well-known insurance company
• Earn $16.69 per hour
• 3-month contract with possibility of extension
• Contact Center Hours are Monday – Friday 8am – 8pm
• Shift is scheduled for 8 hrs (7.5 hrs paid)
• Core shifts are based on tenure and business needs
RESPONSIBILITIES
QUALIFICATIONS
• 1-2 years’ call centre experience
• Billing/credit experience is an asset, but not required
• Excellent telephone manner and communication skills
• Excellent written and oral communication skills
• Ability to multitask in a fast paced environment
• Ability to adapt quickly to change
• Problem solving skills
• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens
• Proficient in Windows applications
• Specifically MS Excel and MS Word
• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30
• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours
• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)
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