Customer Service Representative Order Entry

Customer Service Representative in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Customer Service Representative for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca!ADVANTAGES- Temporary to Permanent position- Thursday – Monday, off Tuesday- Wednesday- 8:00 am - 4:30 pm on weekends - 8:30 am - 5:00pm on weekdays - Hourly Pay: $20- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!RESPONSIBILITIES- Providing exceptional customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQUALIFICATIONS- 3-5+ years of experience working within a customer service position- Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSUMMARYHow to Apply? Apply online at Randstad.ca today!Heather,ChanelPhone Number:905.637.5366Fax Number:905.849.0585

Calling all data entry professionals! Do you posses financial and analytical skills? Are you a strong communicator and critical thinker? Are you highly organized with strong attention to detail? Can you complete tasks within a given time frame and with a high degree of accuracy? Are you tech savvy? If you answered yes, this could be the perfect opportunity for you!We are looking for highly motivated individuals to fill upcoming contract or permanent Data entry.Please note, this is for proactive/future job consideration and not for a particular job opportunity. The opportunity may be a contract or permanent position with the possibility of working either from home or on-site if it is required and safe to do so.ADVANTAGES- Competitive compensation package with an hourly rate of $18/hr - $20/hr- Your choice of set work hours Monday to Friday from: 9 am - 5 pm OR 8:30 am - 4:30 pm- Possible opportunity to work from home if the position permitsRESPONSIBILITIESKey Responsibilities include:- Compiling, sorting, and validating the accuracy of all data prior to entry - Reviewing documents for any data discrepancies to ensure the accuracy of all documents- Following up with internal and external stakeholders regarding corrections or data discrepancies.- Performing routine maintenance and updates of information database- Creating various data analytic reports for managementQUALIFICATIONS- Experience with 1-5 years of data entry and data analysis experience- Proficient in Microsoft Office Suites and other data analysis software- Excellent attention to detail - Strong verbal and written communication skills - Ability to complete repetitive tasks with a high level of accuracy- Excellent time management and multitasking skills- Strong critical thinking and analytical skills - Resourceful and able to work independently with minimal supervisionSUMMARYTO APPLY:1. Make sure you are registered with a Randstad account at www.Randstad.ca.2. Send your resume to Norma.Hung@Randstad.ca3. Including a brief synopsis of why you would be a great fit for the role.We appreciate all applicants and those interested in this opportunity especially during these challenging times, but only those with relevant experience will be contacted directly. Please note, that due to the COVID-19 pandemic, we are receiving and influx of calls and applications and may take longer than usual to respond back. We thank you in advance for your patience and consideration.

We are currently recruiting for a Customer Service Administrator to work at one our clients in Cambridge for a contract role to start.If you enjoy taking incoming calls, servicing customer requests, data processing, coordinating shipping and working in a fast-paced environment this could be for you!ADVANTAGES- Core Hours (Monday - Friday 8am - 5pm)- Competitive wages (between $17-18/hr hourly)- This position is working in the office, onsite at the client - On-going position could lead to permanent for the right candidate- Local company that is well known- Weekly pay cheques- On a bus route- Eligible to purchase benefitsRESPONSIBILITIESIn this position some of the tasks could include but not limited to:- Handling incoming orders and providing the customer with information on specific products or services- Verify customer information is correct and up-to-date, communicate updates on logistics (shipments/ deliveries) and review orders for accuracy- Checking inventory level to make sure products are readily available- Handle customer inquiries/complaints, prepare contracts and invoices - Entering incoming orders in a timely fashion within their internal ERP System (AS400)QUALIFICATIONS- High-energy, multi-tasking, prioritizing and attention to detail are essential skills for this position- Order entry skills and excellent data entry/numerical accuracy are very important- Strong verbal and written communication with great interpersonal skills- Excellent time management skills, ability to prioritize and contribute to multiple projects simultaneously- Previous working experience from a distribution / warehouse/ manufacturing setting is idealSUMMARYIf you are interested in the Customer Service Administrator position and would like to be considered for this opportunity please following the directions below:How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519.772.0181 x3 and ask for Bobbie or Saudia or email once you have completed the registration at bobbie.whitley@randstad.ca or saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.