Customer Service Representative - Vaudreuil

Are you a customer Service inclined person? Do you have an interest in the fashion industry?We are currently looking for a bilingual customer service / order entry clerk to work for our client, a leader in the kids clothing industry.Role type: 3 month contract with possibility of an extensionSalary: $19/ hourLocation: Ville Saint-Laurent (in office only)Schedule: 8:30am to 5pm (some flexibility)If that sounds like you, then keep reading!Advantages- Great team and office environment- Free parking available- great entry point for those that want industry experienceResponsibilities- take orders over the phone, via email, or through the web- enter orders in NetSuite- follow up on orders, delays, shipments- manage returns if necessaryQualifications- bilingualism (french/english)- experience in customer service or retail- good software knowledge- experience working with MS OfficeSummaryAre you looking for a temporary admnistrative support position in Ville Saint Laurent, Lachine or LaSalle? We have several opportunities to offer and we look forward to speaking with you!Click on “Apply now” or send your resume to:damien.hurpin@randstad.ca or alex.giuliano@randstad.caYou can also call us Monday to Friday from 8 am to 4.30 pm at 514-332-1055Looking forward to working with you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Our client located in Dorval in the field of construction and air conditioning (residential, commercial and institutional) at the Local level is currently looking for a Customer Service and Maintenance Coordinator. We are investing in building a maintenance division and will need someone to coordinate the techs, schedule visits and generate a sales pipeline.AdvantagesMonday-Friday 7AM-4PMSalary $45,000-$50,000Group RRSP'sHealth plan projected for 20234 Weeks vacationWork for a leader in the industry ResponsibilitiesDescription:Planning, prioritizing, assigning, supervising, reviewing, and participating in all tasks related to maintenance· Planning schedules for maintenance· Taking part in developing maintenance policies and standards· Coordinating training sessions in maintenance, safety procedures, and methods· Planning daily tasks and delegating them to Maintenance Technicians· Calling, emailing customers to set up maintenance appointments· Ensuring maintenance quotas are met.QualificationsMinimum of 1-2 years of relevant experience· Customer service experience · Solid communication and management skills· Excellent knowledge of Microsoft Suite -Excel· Bilingual: English and FrenchIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Job Title: Customer Service / Order EntryLocation: Pointe-ClaireAre you looking to join a dynamic team for an industry that specializes in the distribution of healthy natural products, our client promotes nature of a quality healthy life. Do you have exceptional customer service experience and great organizational skills? Then this is the job for you.AdvantagesLocated in Pointe-ClairePermanent full time positionMonday-Friday 8:30 am to 5PM, 2 paid 15 min breaks and 1 hour lunch not paid.Salary between 40K and 45K depending on experience 1K yearly Bonus depending on performance.Medical and Dental after 3 months’ probation.2 weeks’ vacation after one complete year of employment.Birthday (paid day off)Responsibilities1. Order Processing:a) Responsible for Order entry in our database; orders received by telephone, email, fax, electronic data interchange (EDI) and retailer warehouses.b) Create new customer profiles in our databasec) Invoicing for certain distributors in our databased) Back-up in programming Specials in our ERP system: Ensure monthly specials and correct pricing are applied to clients orderse) Upselling to our clients ordering by phone/promoting our monthly specialsf) Daily filing as well as year-end filing (putting in boxes for storage)2. Client Inquiries:a) Receive client requests, complaints and follow-up.b) Credit request follow upsc) Track shipments/retrieve proof of deliveries3. Sales Support:a) Follow-up on Territory Managers requests for Car Stockb) Work in conjunction with the Marketing Dept. and the Shipping Dept. to ensure TM’smailing of Marketing Material and Car Stock orders are handled in a timely and efficient manner.4. Consumer Inquiries:a) Answer product inquiries by e-mail/telephone from consumersb) Advise Quality Control of any consumer issues when applicablec) Guide consumer through the A. Vogel website / on-line orderingd) Mail information, coupons and/or samples to consumers.5. Participate in:a) Special projects / client events / trade showsb) Responsible for reception area / conference room / kitchen6. Telephone System:a) Maintain main reception message systemQualificationsCegep or equivalent work experienceOffice skills and capacity to respond to an average of 30-50 calls/e-mails per dayComputer knowledge (Word, Excel & Outlook) and comfortable working in computer databases 3-5 years of experience in Customer Service.Good interpersonal skills, organized, Team playerFiling (minimal lifting of boxes) Fluent in French and English - written, spoken and comprehension.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.