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Customer Service Representative

job details

summary

    job details
    Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy helping others? Are you looking to start your career? Then we have the job for YOU!

    Randstad is looking for Customer Service Representatives to work for a well-known equipment company. This is a full-time, temporary to permanent position located in Burlington, ON. To find out more, read below:

    Type: Temporary to Permanent
    Pay: $21/hour
    Hours of Opeartion: Mon - Fri 8:30am - 5:00 pm, Sat - Sun 8am - 4:30 pm (Rotational Shifts)
    Location: Burlington (QEW & Burloak Dr)
    Work in Office but can Work From Home on weekends
    Highway accessible
    Free Parking
    2 - 2.5 Months of Training
    Potential to grow your career

    Advantages
    - Temporary to Permanent position
    - 40-44 hours a week
    - Rotating weekends off
    - 8:00 am - 4:30 pm
    - Hourly Pay: $21
    - Great Burlington Location!
    - Training Provided
    - Supportive manager with an open door policy
    - Fun, energetic team members
    - Business casual dress code
    - Team working environment
    - Working for an established, well-known company
    - Free Parking!

    Responsibilities
    - Providing exceptional customer service over the phone and email
    - Handling inbound calls from customers
    - Helping customers with inquiries related to product knowledge
    - Assisting customers by ensuring first call resolution is the main priority
    - Providing technical and troubleshooting support
    - Ensuring company standards are being met or exceeded
    - Other duties as needed

    Qualifications
    - 3-5+ years of experience working in a customer service position
    - Experience problem-solving skills
    - Must have excellent verbal and written communication skills
    - Knowledge of Outlook, Word and Excel required
    - Must be able to work within a team environment

    Summary
    If you are interested in applying, please send your resume to andrea.francis@randstad.ca


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy helping others? Are you looking to start your career? Then we have the job for YOU!

    Randstad is looking for Customer Service Representatives to work for a well-known equipment company. This is a full-time, temporary to permanent position located in Burlington, ON. To find out more, read below:

    Type: Temporary to Permanent
    Pay: $21/hour
    Hours of Opeartion: Mon - Fri 8:30am - 5:00 pm, Sat - Sun 8am - 4:30 pm (Rotational Shifts)
    Location: Burlington (QEW & Burloak Dr)
    Work in Office but can Work From Home on weekends
    Highway accessible
    Free Parking
    2 - 2.5 Months of Training
    Potential to grow your career

    Advantages
    - Temporary to Permanent position
    - 40-44 hours a week
    - Rotating weekends off
    - 8:00 am - 4:30 pm
    - Hourly Pay: $21
    - Great Burlington Location!
    - Training Provided
    - Supportive manager with an open door policy
    - Fun, energetic team members
    - Business casual dress code
    - Team working environment
    - Working for an established, well-known company
    - Free Parking!

    Responsibilities
    - Providing exceptional customer service over the phone and email
    - Handling inbound calls from customers
    - Helping customers with inquiries related to product knowledge
    - Assisting customers by ensuring first call resolution is the main priority
    - Providing technical and troubleshooting support
    - Ensuring company standards are being met or exceeded
    - Other duties as needed

    Qualifications
    - 3-5+ years of experience working in a customer service position
    - Experience problem-solving skills
    - Must have excellent verbal and written communication skills
    - Knowledge of Outlook, Word and Excel required
    - Must be able to work within a team environment

    Summary
    If you are interested in applying, please send your resume to andrea.francis@randstad.ca


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.