Customer Service Representative

Salary: 19$/h+ 3% commission on sales
Schedule: Monday to Friday from 8:00 am to 4:30 pm for a total of 37.5 hours/week


Advantages
This Customer Service Representative position in Longueuil has many advantages:

- Parking included (free) and easy access by public transportation
- Very dynamic and friendly work team
- Company in full expansion and known in its sector of activity
- Salary of $19/hour with interesting bonus
- Daytime work schedule 08:00 - 16:30

Responsibilities
Your primary responsibilities as a Customer Service Representative will be:

- Answer incoming calls/emails/e-chats from consumers with requests and questions about products and services offered by the company
-Find solutions to any problems and act in a timely manner
- Take orders from customers and retailers
- Follow up on deliveries with the various internal departments
- Offer alternatives to customers in order to minimize sales losses, if necessary
-Create sales opportunities

Qualifications
The Permanent Customer Service Representative position seeks the following qualifications:

- Experience in customer service (phone or face to face) and enjoy finding solutions to customer problems
- Bilingualism essential (French/English)
- Comfortable with the Office suite and knowledge of SAP is a strong asset
- Be resourceful and proactive

Summary
If you are interested in this position, you can send your CV directly to gabriel.whiting@randstad.ca or apply directly to this ad.

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.