Customer Service Representative

Type: contract to hire
Hours: Monday - Friday 10:30am-7:00 pm
Training hours: Monday - Friday 8:00am - 4:30pm
Pay: $18 / hour
Start Date: As soon as possible
Location: Milton, Ontario
Hybrid: After probation period 3 days in office
Equipment Provided
Work for a great company!

Advantages
- contract to a permanent position
- Competitive pay ($18/hour)
- Full-time hours (no evening or weekends)
- great team environment (small office)
- get started with an amazing company
- Great Milton Location!
- Training Provided
- Supportive manager with an open door policy

Responsibilities
- Providing exceptional customer service over the phone and email
- Handling inbound calls from customers and clients
- investigative calls - assisting in delivery scheduling and order issues
- Calls and emails are on a ticketing system
- Responding to emails in a timely and professional manner
- Ensuring company standards are being met or exceeded
- Other duties as needed

Qualifications
- customer service experience is a must!
- call center experience is an asset
- strong typing skills
- Experience problem-solving skills
- Must have excellent verbal and written communication skills
- Knowledge of Outlook, Word and Excel required
- Must be able to work within a team environment

Summary
If you are interested in applying, please send your resume to
matthew.colletti@randstad.ca OR michael.bertolini@randstad.ca
Subject Line: Milton CSR Opportunity

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.