You are successfully logged out of your my randstad account

You have successfully deleted your account

Customer Service Representative

job details

summary

    job details
    Do you have a passion for true customer service? Do you have an interest in Apparel? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!

    Randstad is looking for Customer Service Agents to work for our client in the Apparel Industry. This is a 12 month maternity leave contract position with potential to become permanent for the right person. To find out more, read below.

    Type: 12 Month Contract
    Hours: Rotational on Monthly Basis

    8:00 AM to 4:30 PM – First 4 weeks training in office
    Or when the candidate is fully trained on the material and ready to work from home

    Monthly Rotating Shifts as seen below: Will be remote after training is completed

    10:30-7:00 PM

    12.30 PM to 9:00 PM

    8:00 AM to 4:30 PM

    Salary: $42,000 - $43,000
    Location: Work from Home and Office - The first month is in the office in Mississauga then rotational remote shifts
    Equipment provided
    Benefits
    2 weeks vacation
    Room for growth and development



    Advantages
    ADVANTAGES
    - Competitive Salary
    - Work from Home (Equipment provided)
    - Benefits
    - Room for growth and development
    - Gain experience in the Apparel Industry
    - Family-focused culture
    - Excellent training program
    - Supportive in a continuous learning environment

    Responsibilities
    RESPONSIBILITIES
    • Provide engaging and friendly customer service via Phone, email and chat.
    • Assist with navigating online catalogues, placing orders and returns and exchanges.
    • Enter customer orders into the system accurately within specified timelines.
    • Provide personal touch and exceptional customer service.
    • Be proactive and problem solve any customer issues.
    • Escalate any customer requests/issues to management when appropriate.
    • Work well independently and within a team.
    • Tech Savvy.

    Qualifications
    QUALIFICATIONS
    • 3 + years of customer service experience.
    • Previous call center agent experience
    • Ability to work independently and as part of a team.
    • Attention to detail, Interpersonal & communication skills, time management and organizational skills.
    • Ability to multi-task and meet specified deadlines.
    • Strong decision making and problem-solving skills.
    • Education Level - College diploma is preferred.
    • Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.

    Summary
    SUMMARY
    If this sounds like you, apply today!
    1) Apply online
    2) Send a copy of your resume to "luda.zadorovich@randstad.ca" AND "michael.bertolini@randstad.ca" and mention "Customer Service Role - Apparel"

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for true customer service? Do you have an interest in Apparel? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!

    Randstad is looking for Customer Service Agents to work for our client in the Apparel Industry. This is a 12 month maternity leave contract position with potential to become permanent for the right person. To find out more, read below.

    Type: 12 Month Contract
    Hours: Rotational on Monthly Basis

    8:00 AM to 4:30 PM – First 4 weeks training in office
    Or when the candidate is fully trained on the material and ready to work from home

    Monthly Rotating Shifts as seen below: Will be remote after training is completed

    10:30-7:00 PM

    12.30 PM to 9:00 PM

    8:00 AM to 4:30 PM

    Salary: $42,000 - $43,000
    Location: Work from Home and Office - The first month is in the office in Mississauga then rotational remote shifts
    Equipment provided
    Benefits
    2 weeks vacation
    Room for growth and development



    Advantages
    ADVANTAGES
    - Competitive Salary
    - Work from Home (Equipment provided)
    - Benefits
    - Room for growth and development
    - Gain experience in the Apparel Industry
    - Family-focused culture
    - Excellent training program
    - Supportive in a continuous learning environment

    Responsibilities
    RESPONSIBILITIES
    • Provide engaging and friendly customer service via Phone, email and chat.
    • Assist with navigating online catalogues, placing orders and returns and exchanges.
    • Enter customer orders into the system accurately within specified timelines.
    • Provide personal touch and exceptional customer service.
    • Be proactive and problem solve any customer issues.
    • Escalate any customer requests/issues to management when appropriate.
    • Work well independently and within a team.
    • Tech Savvy.

    Qualifications
    QUALIFICATIONS
    • 3 + years of customer service experience.
    • Previous call center agent experience
    • Ability to work independently and as part of a team.
    • Attention to detail, Interpersonal & communication skills, time management and organizational skills.
    • Ability to multi-task and meet specified deadlines.
    • Strong decision making and problem-solving skills.
    • Education Level - College diploma is preferred.
    • Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.

    Summary
    SUMMARY
    If this sounds like you, apply today!
    1) Apply online
    2) Send a copy of your resume to "luda.zadorovich@randstad.ca" AND "michael.bertolini@randstad.ca" and mention "Customer Service Role - Apparel"

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.