Customer Service Representative

Type: Contract to perm
Hours of Operation: Monday - Friday regular business hours 8 am - 5 pm
Location: Mississauga (Argentia road and Derry road)
Pay: $22/ hour
In office

Advantages
- Full time hours
- competitive pay
- Mississauga location
- Free Parking
- Long-term contract
- Working in the office alongside a great team
- Highway and transit accessible
- immediate start date
- growth potential

Responsibilities
- Taking inbound calls and emails from clients
- client relations
- Processing incoming orders in the system
- Updating customer's accounts after each transaction
- Providing product knowledge and assistance for customers' inquiries
- Dealing with large orders, ensuring everything is entered correctly
- Processes customer's payments and provides accurate pricing
- resolve escalations to ensure product and service satisfaction
- Order tracking
- Providing top-notch service in every interaction

Qualifications
- must have excellent telephone manners and client service skills
- the ability to work alongside a team
- Familiar with tracking and tracing is a plus
- familiar with the trucking industry is a plus
- strong computer skills with knowledge of Microsoft word and excel
- strong organizational skills
- Personable and friendly
- bilingual in French and English is a plus

Summary
If you are interested and would like to learn more, apply now!
1) Apply online
2) Send a copy of your resume to melissa.williams@randstad.ca and mention "CSR - Truck"

Looking forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.