Customer Service Representative

Type: Contract to perm
Hours of Operation: Monday - Friday regular business hours 7:30 am - 4:30 pm
Location: Mississauga (9th lin and Eglington)
Pay: $23/ hour
In office

Advantages
- Full-time hours
- competitive pay
- Mississauga location
- Free Parking
- Potential to be taken on permanently
- Working in the office alongside a great team
- Highway and transit accessible
- immediate start date
- growth potential

Responsibilities
- servicing clients via email, inbound and outbound calls as well as occasional walk-ins
- client relations
- Processing incoming orders in the system
- Updating customer's accounts after each transaction
- Providing product knowledge and assistance for customers' inquiries
- Dealing with large orders, upselling, and product selection
- Processes customer's payments and provides accurate pricing
- resolve escalations to ensure product and service satisfaction
- Providing top-notch service in every interaction
- warehouse support (should be able to lift 50lbs)

Qualifications
- must have excellent telephone manners, email etiquette, and client service skills
- the ability to work alongside a team
- familiar with Streamline is a plus
- familiar with the construction or restoration industry is a plus
- the ability to work in a hands-on, fast-paced environment
- Personable and friendly


Summary
If you are interested and would like to learn more, apply now!
1) Apply online
2) Send a copy of your resume to melissa.williams@randstad.ca and mention "CSR - construction"

Looking forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.