Customer Service Representative

This is a permanent opportunity with full-time hours located in the Mississauga area. To learn more, read below!

Type: Permanent
Hours: Monday – Friday 8:00am – 4:30pm (No evenings or Weekends!)

Hybrid model- 2 days a week in the office
Salary: 55k
Location: Mississauga (403 and Winston Churchill)
Vacation and Sick days
Health Care Spending Account
Pension plan from Day 1!
Bonus structure
Transit and Highway Accessible
Free Parking

Advantages
-Permanent opportunity
- Regular business hours (Monday – Friday, No evenings or weekends!)
- Competitive Salary (55k)
- Great bonus structure (Able to bonus twice a year, up to 10% each time!)
- Pension from day 1!
- Health care and vacation provided
- Long-term opportunity to grow with the company

Responsibilities
-Taking inbound calls from clients/distributors
- Processing orders in the system
- Updating clients' profiles in the system
- Tracking and tracing orders
- Processing replacements or damaged products
- Order management from start to finish
- Taking roughly 30-50 calls a day
- Providing top notch customer service

Qualifications
- 2-3 years of customer service experience/order management
- SAP experience is an asset
- Strong communication, professional, customer focused
- Team player, able to work under pressure and without being micro-managed
- Tech-savvy

Summary
If you are interested and would like to learn more, apply now!
1) Apply online
2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Order management - Mississauga"

Looking forward to hearing from you.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.