Customer service representative

Position: Sales and customer service agent BILINGUAL
Salary : 19.50$/Hrs
Workplace : Montreal East

Schedule :
Monday to Friday (35h/week) from 9am to 5pm

Start date : As soon as possible
Training : 3 weeks in person, then according to the learning level of the agent telecommuting with 1 day per week mandatory in the office

Advantages
This position offers:

- Permanent employment, Monday through Friday 9am to 5pm (35 hrs/week)
- On-site training then hybrid
- Annual salary increase
- Group insurance including a tele-medicine service, employee assistance program, pension plan, employee price,
- free parking
- Training

Responsibilities
Duties of this position:

- Answer customers by phone and email
- Inform customers about guarantees, services and products
- Ensure customer retention
- Follow-up with suppliers
- Follow-up on deliveries

Qualifications
Qualifications required for this position:

- Customer service experience 1-2 years
- Computer proficiency
- Focus on quality and customer satisfaction
- Excellent communication skills
- Bilingual (able to communicate fluently in English)
- Be able to travel to Montreal East

Summary
How to apply:

This position will not be available for long! Interviews will be held shortly.

If you or someone you know is interested in this opportunity, please apply by sending your updated resume to gresa.musa@randstad.ca and add the subject line: "Agent Montreal East".

We look forward to speaking with you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.