customer service representative, Montreal

posted
contact
randstad canada
job type
permanent
salary
$ 17.00 per hour
apply now

job details

posted
location
montreal, québec
sector
contact centre and customer care
job type
permanent
salary
$ 17.00 per hour
reference number
2195626STFEN
contact
randstad canada
apply now

job description

Have you always been passionate about customer service? Do you like to manage client files? Do you want a permanent full-time job in eastern Montreal?

Because we have the job for you!

Specialized in the food industry, the company in question is looking for a permanent customer service and sales representative. You will have to talk to different customers over the phone about their request and / or order and take care of their inquiries

Position: Customer service representative
Location: east of Montreal (Metro Frontenac)
Schedule: Monday to Friday from 5pm to 1am . for a total of 37.5hrs / week
Salary: 17 $/hrs

Here are some tasks you will have to do for this permanent position of customer service and sales representative located in eastern Montreal at Metro Frontenac:

-Perform telephone orders and enter data
-Answer incoming calls and emails from customers and offer them assistance
-Check customer complaints
- Carry out regular follow-ups with existing customers and provide quality service
-Replace most of the functions of internal representatives during absence or vacation
-Manage client files
-Complete reports and other related administrative tasks


Advantages
- Full time (37.5 hrs / week)
- Day and week schedule
- Permanent position
- Employee benefits (RRSP, group insurance covered up to 70%)
- Easy place of access by public transport
- Salary of $17/hrs
- Cheerful and family work environment

Qualifications
- Have 2 to 3 years of experience in telephone customer service
- Be bilingual (English, French)
- Being able to get to the Frontenac Metro
- Want to work on the phone and in an office environment


If you are interested in this position, please send your updated CV to amelie.laprise@randstad.ca or karell.fucile@randstad.ca. You can also call us at 514-350-1006

Karell,
Catherine,
Amelie,
Pierre

Phone Number:
514.350.1006
Fax Number:
514.350.0034

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.