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Customer Service Representative

job details

summary

    job details
    Do you have 1-2 years of customer service experience in manufacturing? Are you super energetic with a positive, tenacious attitude? Do you enjoy challenges that test your ability to problem solve, all while leveraging your resources well? Have you wanted to experience a family oriented workplace environment?

    We are looking for a Customer Service Representative for the Oakville area. The position will challenge you in handling core details with Suppliers, that includes overseeing inbound/outbound communications as well as overall scheduling.

    We are looking for someone who does not necessarily have the experience managing projects but has the aptitude and willingness to learn and grow. This individual is expected to have a strong moral fiber with the ability to communicate and carry themselves professionally. Organizational skills, work readiness and proactivity is an essential piece to the growth and success of this project.

    If this sounds like a role that fits your skill set and personality, we would love to speak with you!

    Advantages
    - $20-22 per hour
    - Long term contract opportunity with the potential of becoming permanent if a role becomes available
    - Monday to Friday- full time hours with the ability to work overtime if desired.
    - Great location in the Milton area with easy access to the highway!
    - Working with a dynamic team!

    Responsibilities
    - Handle incoming calls and email by connecting with the clients to ensure that the right level of communication is there
    - Input all purchase orders and invoice details into the system manually while ensuring that all details are accurately entered.
    - Communicating with other departments to ensure that schedules are provided to customers on orders
    - Enter data and notes accurately into the system
    - Work with team members to assist where possible
    - Enter complex orders into the system while also communicating with the manufacturing department to ensure that orders can be completed within the set timeline



    Qualifications
    - A minimum of 3-5 years in customer service
    - Past experience with manually entering Purchase Orders into a system is a strong asset in this position.
    - Knowledge and understanding of the manufacturing process and cycles will prove to be beneficial in the role
    - Strong communication and organization will be an asset in this role

    Summary
    If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, and the job posting’s reference number.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have 1-2 years of customer service experience in manufacturing? Are you super energetic with a positive, tenacious attitude? Do you enjoy challenges that test your ability to problem solve, all while leveraging your resources well? Have you wanted to experience a family oriented workplace environment?

    We are looking for a Customer Service Representative for the Oakville area. The position will challenge you in handling core details with Suppliers, that includes overseeing inbound/outbound communications as well as overall scheduling.

    We are looking for someone who does not necessarily have the experience managing projects but has the aptitude and willingness to learn and grow. This individual is expected to have a strong moral fiber with the ability to communicate and carry themselves professionally. Organizational skills, work readiness and proactivity is an essential piece to the growth and success of this project.

    If this sounds like a role that fits your skill set and personality, we would love to speak with you!

    Advantages
    - $20-22 per hour
    - Long term contract opportunity with the potential of becoming permanent if a role becomes available
    - Monday to Friday- full time hours with the ability to work overtime if desired.
    - Great location in the Milton area with easy access to the highway!
    - Working with a dynamic team!

    Responsibilities
    - Handle incoming calls and email by connecting with the clients to ensure that the right level of communication is there
    - Input all purchase orders and invoice details into the system manually while ensuring that all details are accurately entered.
    - Communicating with other departments to ensure that schedules are provided to customers on orders
    - Enter data and notes accurately into the system
    - Work with team members to assist where possible
    - Enter complex orders into the system while also communicating with the manufacturing department to ensure that orders can be completed within the set timeline



    Qualifications
    - A minimum of 3-5 years in customer service
    - Past experience with manually entering Purchase Orders into a system is a strong asset in this position.
    - Knowledge and understanding of the manufacturing process and cycles will prove to be beneficial in the role
    - Strong communication and organization will be an asset in this role

    Summary
    If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, and the job posting’s reference number.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.