customer service representative, Ottawa

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
ottawa, ontario
sector
contact centre and customer care
job type
permanent
reference number
2177045STFEN
contact
randstad canada
apply now

job description

If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you! This is strictly a customer service position; you won’t feel pressured to sell!

As a Bilingual or Trilingual Insurance Customer Service Rep, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!

You do need to be fluently Bilingual or Trilingual (Arabic is a huge asset!) in order to be successful in this role.



Advantages
Earn a competitive salary of $40000+ annually and yearly performance bonuses
Enjoy great work hours
Work for one of the best managed companies
Close to public transit
Always room for growth and personal/professional development
Work in a corporate office establishment
Get benefits as of the 1st day (this an amazing perk)
Those benefits include but are not limited to:
Long Term Disability Short Term Disability,Dental, Life coverage and etc.
RRSP Matching


Qualifications
Requirements:
-You must be fluently bilingual, verbal and written (Trilingual in Arabic is a big asset)
- You must be professional and able to emphasize corporate language in writing, grammar and sentence structure
- You must be customer service oriented
- You should have the ability to be attentive to detail
- You have the ability to give empathy when needed
- You work well in a fast paced environment
- If you have call centre experience it’s a strong asset but it’s not a must have


If you have any questions at all, please reach out to me by email at Erin.Bolton@randstad.ca or phone at 613-688-5560

Erin,
Francois


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.