Customer service representative

Contact Gabriel at gabriel.whiting@randstad.ca and send us your updated CV!

We look forward to meeting you!

Advantages
- 3 weeks vacation upon hiring
- Full insurance paid at 80% after 3 months of service
- Pension fund to come in the next year
- Competitive salary

Responsibilities
- Answer phone and email inquiries
- Handle customer requests and answer their questions
- Make the necessary calculations to offer the right product to customers
- Make changes to orders when necessary
- Manage the transportation (but not the logistics) of orders
- Make claims
- Track the status of orders
- Any other related tasks

Qualifications
- 1-2 years experience in customer service
- DES
- Curious
- Self-motivated
- Likes to learn
- Fluently bilingual (70% of calls in English)
- Comfortable working with multiple platforms/software simultaneously

Summary
Location: Saint-Jean-sur-Richelieu
Schedule: 40 hours - Monday to Friday 8am to 4:30pm in person
Salary: $45,000 to $50,000 depending on your experience

Contact Gabriel at gabriel.whiting@randstad.ca and send your updated CV!

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.