Customer service representative

What are you waiting for? Apply today!

Advantages
Schedule: Monday to Friday 8 am to 5 pm
Competitive Salary $48K to $52K/year
2 weeks vacation
Benefits
RRSP program
Opportunities for career growth
Accessible by public transport
Free Parking

Responsibilities
• Communicate with clients and colleagues by phone, email and fax.
• Evaluate service requests and allocate appropriate resources
• Follow up on each service call
• Provide technicians with the daily workload
• Ensure that completed documents are provided
• Compare the job description to the labor and parts content.
• Compare ERP to given work order
• Compare purchase orders to invoices.
• Review customer feedback for any specific guidelines.
• Report any work orders requiring approval or showing discrepancies
• Invoice customers
• Other department tasks including: service submissions; credit processing; billing issues, etc.

Qualifications
• Microsoft Office Outlook, Excel and Word experience
• Experience in customer service
• Demonstrated excellent problem solving skills
• Excellent communication
• Good sense of organization and planning.
• The ability to work in a team
• Ability to set priorities
• Focused on safety

Summary
Are you looking for customer service job in Ville Saint Laurent?

Apply for this customer service role today!

I am looking forward to hearing from you!

Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca

You can also reach me via phone at 514-332-1055

Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.