Customer Service Representative

Type: Permanent
Hours: Mon - Fri 9:00am - 5:00 pm
Salary: 50k-60k
Location: Scarborough (401 and Warden Ave) AND Brampton (407 and Goreway Dr)
Highway and transit accessible
Vacation and Benefits
Hybrid Solutions
Equipment provided
Room for growth and development

Advantages
- Full time hours
- Permanent
- Competitive pay
- No evenings or weekends
- Room for growth and development
- Hybrid opportunity
- Benefits after 6 months
- Great place to start your career

Responsibilities
- Taking inbound calls and emails from customers/ clients
- Processing orders into the system, ensuring accuracy
- Following up with production to ensure that orders are processing and checking status
- Providing updates to clients/customers in a timely manner
- Dealing with returns and refunds when necessary
- Deescalating situations with customers

Qualifications
- 1-2 years of customer service experience
- Good phone etiquette
- Able to deescalate situations
- Both inbound and outbound experience
- Order management experience is a plus
- Printing experience is a plus

Summary
If you are interested and would like to learn more, apply now!
1) apply online
2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Customer Service Printing"

Looking forward to hearing from you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.