customer service, Montreal

randstad canada
job type
$ 36,900 per year
apply now

job details

montreal, québec
contact centre and customer care
job type
$ 36,900 per year
reference number
randstad canada
apply now

job description

Have you always liked helping people? Are you passionate about customer service? Would you like to work for a company with good values? We have the ideal position for you located in the heart of downtown Montreal. Working in the financial field, this fast-growing company is in charge of helping businesses develop a solid financial future. They are therefore looking for a passionate person like you for one of their customer service positions. Here are some of the tasks you'll be called upon to do for this bilingual customer service agent position:

-Answering incoming calls from customers or potential customers, answering emails, chat and text messages from customers or potential customers,
- Have a good understanding of the needs of clients in relation to their financial situation and be able to analyze the formula that would be best for them.
- Be able to transfer certain calls to the right departments,
- Use the Salesforce program to document calls,
- All other customer service-related tasks

Here are the advantages of joining this customer service company in the financial field:

- OPUS card (public transit) provided
- 2 weeks vacation
- Start-up company
- Being part of the expansion plan in Montreal
- Permanent position with great working hours
- Great salary
- Full benefits packages paid 80% by the employeur
- Paid vacation, personal and sick days
- Receive a yearly health spending account
- Receive a yearly health welness sum ( example for a yoga class)
- Dress code is business casual
- Work in the heart of downtown Montreal- Mcgill Metro

Do you have what it takes for this customer service agent position located in downtown Montreal?

- Be perfectly bilingual in both French and English (oral and written)
- Have a high school diploma
- Being comfortable with the Office suite
- Have 2 or more years of experience in customer service or technical support.
- Be available on weekdays for a schedule from 8 to 5 pm or 10 to 6 pm.

Is this job for you? It's a good timing because you might have the opportunity to start right now. Send us your CV:


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.