A leading and fast-growing translation company based in Montreal is looking for a passionate and proactive Customer Success Manager to join its team of seasoned professionals. You will be responsible for guiding customers through the entire process, ensuring that they get the most out of their language solutions.
Advantages
...
Beautiful offices in Old Montreal
A close-knit, relaxed team
Opportunities for professional and personal development.
Flexible working hours and a hybrid work mode
Discounts for using public transit
Full insurance coverage
Salary from $70,000 to $80,000, plus bonuses
Responsibilities
Build strong relationships with customers, understand their needs and ensure their satisfaction.
Analyze sales data to identify opportunities for improvement and growth.
Organize and prepare presentations, prepare and respond to RFPs in collaboration with the sales team.
Work closely with sales and marketing teams to share customer feedback and improve our offers.
Monitor the competition, identify business opportunities and contribute to sales strategy.
Translated with DeepL.com (free version)
Qualifications
Degree in business administration, commerce, literature, translation or related field.
Previous experience in customer relationship management or similar role.
Excellent communication and presentation skills.
Ability to work independently and as part of a team.
Analytical and organizational skills.
Excellent command of spoken and written French and English.
Proficiency in Office suite
Summary
If you are interested in this position and have the required skills, please send your resume to andre.perron@randstad.ca and indicate “customer success manager” as your title.
We will contact you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
A leading and fast-growing translation company based in Montreal is looking for a passionate and proactive Customer Success Manager to join its team of seasoned professionals. You will be responsible for guiding customers through the entire process, ensuring that they get the most out of their language solutions.
Advantages
Beautiful offices in Old Montreal
A close-knit, relaxed team
Opportunities for professional and personal development.
Flexible working hours and a hybrid work mode
Discounts for using public transit
Full insurance coverage
Salary from $70,000 to $80,000, plus bonuses
Responsibilities
Build strong relationships with customers, understand their needs and ensure their satisfaction.
Analyze sales data to identify opportunities for improvement and growth.
Organize and prepare presentations, prepare and respond to RFPs in collaboration with the sales team.
Work closely with sales and marketing teams to share customer feedback and improve our offers.
Monitor the competition, identify business opportunities and contribute to sales strategy.
Translated with DeepL.com (free version)
Qualifications
...
Degree in business administration, commerce, literature, translation or related field.
Previous experience in customer relationship management or similar role.
Excellent communication and presentation skills.
Ability to work independently and as part of a team.
Analytical and organizational skills.
Excellent command of spoken and written French and English.
Proficiency in Office suite
Summary
If you are interested in this position and have the required skills, please send your resume to andre.perron@randstad.ca and indicate “customer success manager” as your title.
We will contact you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more