Desktop Support Technician I x 2

Actively seeking for candidates with below requirements

Advantages
You will have an opportunity to work with a leading employer in the local market.

Responsibilities
 Responsible for providing onsite support to internal or external customers in resolving
complex or escalated technology issues. They ensure the proper day-to-day operation of
applications and equipment and troubleshoot on-site software and hardware issues on
laptops, desktops, tablets, smartphones, and/or printers. 
 Resolve higher level support to servers, and/or network equipment or perform updates,
repairs, upgrades, backups, and other maintenance tasks.
 Set up computer and related equipment hardware on the work bench with network and
power connections
 Validate system was pre-imaged with correct and approved image
 If there are additional hardware upgrade options purchased (such as additional RAM,
graphic card, OPAL hard drive), this hardware upgrade equipment must be installed by a
qualified technician in the appropriate computer.
 Confirm that all IT Hardware is operating to manufacturer specifications; Any IT
Hardware faults discovered must be repaired under approved OEM warranty prior to
deployment.
 Perform any configuration setup as documented in standard installation guidelines; for
example, installation of business unit approved SCCM pre-built software packages (if
applicable)
 For IT Hardware installations at sites outside of the staging facility:
Re-pack IT Hardware, if applicable, apply provided shipping label so that it is
ready for shipping utilizing in-house mailroom services to ship equipment to user
location.
Installation Technician loads and transports IT Hardware to external site for
installation.
On-site installation locations may be any location in Manitoba that is a client
site.

 The Installation Technician will unpack (where applicable) and set up new IT Hardware
at the end user location, replace existing IT Hardware at end user location, perform
network connection

Qualifications
 2-5 years exp as a Deskside support

 L1/l2 troubleshooting
 Computer imaging
 Experience with hardware installations
 A+ certification preferred

Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then
discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract
opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs
matched automatically to your skills and preferences. When you're ready to interview we meet with you in
person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get
started!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.