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Dispatcher - Security Monitoring Centre

job details

summary

    job details
    Looking for an opportunity in monitoring and dispatching in Customer Care and operations in the medical field? You wish to work full-time and work nights? This is the job for you!

    You will be handling all inquiries, coordination and distribution for day-to-day operations in the Security Department of a medical institution in downtown Montreal.

    - You must be available to work from Monday to Sunday
    Two shifts available: 8 am to 4pm or 4pm to 12pm

    - Salary: 22$/hr
    - Long term position with the possibility of permanence
    - Easy access via public transportation


    #hiring #security #dispatching #customercare #randstad #montreal #CX #Montrealjobs #securityjobs #hiringnow #urgenthiring

    Advantages
    As a bilingual night time security coordinator, you would benefit from:

    - Nice and accommodating work environment, accessible by public transports
    - Great credible experience to add to your CV
    - Competitive salary and possibility of permanence
    - Learning and development opportunities
    - Informal working environment - business-casual dress
    - Independent work environment
    - A welcoming culture for new employees

    Responsibilities
    Bilingual Dispatcher and Coordinator would be responsible for:

    - Managing and receiving internal requests for the Security Services Centre and the Helpdesk;
    - Act as a resource person to direct and support the security officers and give instructions in their day-to-day operations and emergency situations;
    - Determine call priorities and communicate accurate information to stakeholders involved in case management;
    - Carry out surveillance of the complex using the different technological tools and systems available;
    - Take charge of emergency calls, implement and apply the appropriate intervention procedures and protocols;
    - All other related tasks.

    Qualifications
    The skills and qualities you should have as Dispatcher and Coordinator for the operations and surveillance department:

    - Bilingual (English and French)
    - Strong ability to manage priorities and emergencies
    - Minimum 2 year experience in customer service, in a security and/or dispatch department;
    - Ability to manage stress and emotions while exercising good judgment (priorities);
    - Interpersonal skills and the ability to express oneself calmly and clearly; and the ability to write quickly and convey clear messages;
    - Sense of initiative, autonomy and leadership;
    - Tech savvy and fast learner;
    - Security agent license, remote continuous monitoring category (asset);
    - Training as an emergency call centre dispatcher (asset);


    Summary
    You must be available to work from Monday to Sunday
    Two shifts available: 8 am to 4pm or 4pm to 12pm
    Full-time office position

    - Salary: 22$/hr.
    - Long term position with the possibility of permanence
    - Easy access via public transportation
    - Downtown Montreal


    Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher ":

    jessica.yelozbek@randstad.ca
    karel.tarabay@randstad.ca
    william.toutant@randstad.ca


    Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!

    We are here to help you seize this opportunity,



    #CustomerExperience #Dispatcher #CX #CustomerService #Dispatcher #montrealjobs #montreal


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Looking for an opportunity in monitoring and dispatching in Customer Care and operations in the medical field? You wish to work full-time and work nights? This is the job for you!

    You will be handling all inquiries, coordination and distribution for day-to-day operations in the Security Department of a medical institution in downtown Montreal.

    - You must be available to work from Monday to Sunday
    Two shifts available: 8 am to 4pm or 4pm to 12pm

    - Salary: 22$/hr
    - Long term position with the possibility of permanence
    - Easy access via public transportation


    #hiring #security #dispatching #customercare #randstad #montreal #CX #Montrealjobs #securityjobs #hiringnow #urgenthiring

    Advantages
    As a bilingual night time security coordinator, you would benefit from:

    - Nice and accommodating work environment, accessible by public transports
    - Great credible experience to add to your CV
    - Competitive salary and possibility of permanence
    - Learning and development opportunities
    - Informal working environment - business-casual dress
    - Independent work environment
    - A welcoming culture for new employees

    Responsibilities
    Bilingual Dispatcher and Coordinator would be responsible for:

    - Managing and receiving internal requests for the Security Services Centre and the Helpdesk;
    - Act as a resource person to direct and support the security officers and give instructions in their day-to-day operations and emergency situations;
    - Determine call priorities and communicate accurate information to stakeholders involved in case management;
    - Carry out surveillance of the complex using the different technological tools and systems available;
    - Take charge of emergency calls, implement and apply the appropriate intervention procedures and protocols;
    - All other related tasks.

    Qualifications
    The skills and qualities you should have as Dispatcher and Coordinator for the operations and surveillance department:

    - Bilingual (English and French)
    - Strong ability to manage priorities and emergencies
    - Minimum 2 year experience in customer service, in a security and/or dispatch department;
    - Ability to manage stress and emotions while exercising good judgment (priorities);
    - Interpersonal skills and the ability to express oneself calmly and clearly; and the ability to write quickly and convey clear messages;
    - Sense of initiative, autonomy and leadership;
    - Tech savvy and fast learner;
    - Security agent license, remote continuous monitoring category (asset);
    - Training as an emergency call centre dispatcher (asset);


    Summary
    You must be available to work from Monday to Sunday
    Two shifts available: 8 am to 4pm or 4pm to 12pm
    Full-time office position

    - Salary: 22$/hr.
    - Long term position with the possibility of permanence
    - Easy access via public transportation
    - Downtown Montreal


    Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher ":

    jessica.yelozbek@randstad.ca
    karel.tarabay@randstad.ca
    william.toutant@randstad.ca


    Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!

    We are here to help you seize this opportunity,



    #CustomerExperience #Dispatcher #CX #CustomerService #Dispatcher #montrealjobs #montreal


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.