Client advisor - from K $ 41 to K $ 50 - MontrealOur client is looking for a Client Advisor. He is looking for a motivated and dynamic person!It is a financially autonomous, non-profit, paramunicipal corporation. A leader in real estate management and responsible real estate development, it promotes the improvement of the living environments of Montrealers by contributing to the economic and social development of the City of Montreal.Under the responsibility of the Customer Experience Advisor, the Customer Advisor will have as its main objective to process, according to established standards and procedures, general information requests regarding customer activities as well as housing rental requests.AdvantagesThe client advisor will have the following advantages:- A permanent position in Montreal- A salary between $ 41,762 and $ 50,606- Hours from Monday to Friday 8:30 a.m. to 4:30 p.m.- A post near a metro- Excellent social benefits- 3 weeks of paid leave after 1 year- 1 week of vacation between Christmas and New Years- 3 sick days per yearResponsibilitiesThe client advisor will:- Greet customers or visitors, respond to inquiries and, if applicable,inform any requested person of the arrival of a visitor;- Collect any complaint made at the location of the Company and refer to the designated manager;- Route calls to the people concerned and take messages, if applicable;- Ensure the updating of general information documents- Perform the tasks relating to the reception, sorting, distribution, preparation and dispatch of themail;- Receive and process any request for information relating to the rental of housing and thelease management, including information relating to rent increases and requestshousing repair and service and redirect customers to other organizations inneed;- Receive rental payments made at reception;- Identify, verify and compile various statistical data specific to its sector;- Update information on internal and external digital platforms of the Company;- Perform the material preparation of customer reception activities;- Participate in team meetings or other meetings;- Carry out any related task of the same nature at the request of his superior.Qualifications• Hold a college diploma in an appropriate discipline;• Have a minimum of two (2) years of relevant experience in a similar position. Allmunicipal experience is an asset;• Master the tools of the MS Office suite.• Excellent command of French and English in oral and written expression;• Great ability to adapt to different clienteles and keen concern for service with thecustomer base;• Excellent interpersonal skills;• Discretion and confidentiality;• Good stress tolerance;• Sense of organization and good management of priorities.SummaryIf this position in Montreal interests you, contact us immediately!You can send us your resume to firstname.lastname@example.org and email@example.com. You can also reach us by phone at 514.252.0099 ext. 2.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.