Our Plastics machinery manufacturing client has partnered with Randstad Engineering in their search for a Field Service Engineer / Technician to join the injection moulding aftersales department.
Title - Field Service Engineer /Service Technician (Plastic Injection Molding)
Location - Ontario Travelling to customer's locations.
...
Salary - Flexible as per experience + OT.
Industry - Injection moulding Machines (Setup and repair for Medical, Automotive and Packaging clients)
Report - Area Service Manager
If you are interested in this opportunity, apply today online or send your resume directly to Ankur Vaid at ankur.vaid@randstad.ca
Under the supervision of the Area Service Manager, the incumbent is responsible for machine startup, repair service, and/or provides other technical assistance at the customer’s facility to ensure customer satisfaction. The incumbent is required to follow the guidelines set forth in the Field Service Engineer Guidelines
Advantages
This is a permanent opportunity, with a competitive compensation package in a thriving environment.
You are Paid for the Days you are not scheduled plus overtime.
The company has a cost-of-living bonus
Responsibilities
75 % of Time Core Functions/Duties
Adheres to daily schedule provided by Area Service Manager to visit and service customers’ machinery.
• Troubleshoots electrical, hydraulic and mechanical problems leaving the customer with the assurance that the problem has been or will be resolved.
• For new injection molding machines: starts up, provides molding assistance, and gives hands on operator and maintenance training.
• Responsible for timely and accurate field service report specific to all services on site, problems incurred, safety violations noted, hours and expenses.
• Responsible for all the proper use and care of all company-issued tooling, property, and proprietary information.
25% % of Time Core Functions/Duties
Responsible for projecting a positive image to the customer by having a positive attitude, personal appearance, and the highest level of professionalism that must be consistent with company guidelines.
• Generates clear, concise, accurate and complete field service reports, expense reports, and timely return of those reports to the home office.
• Schedules time and makes travel arrangements consistent with the department’s objectives of controlling costs, and travel and living expenses.
• Provides temporary phone coverage for technical support and/or manager while there is a vacancy due to vacation and/or illness.
KEY ACCOUNTABILITIES: Performance will be measured based on the position accountabilities.
• Provides onsite machine support via part replacement, troubleshooting, or maintenance of all brands
• Accurate service reporting and documentation of all relevant service items per job, customer, machine.
Qualifications
EDUCATION AND EXPERIENCE:
Required:
• Two-year technical degree in the field of electronics, or equivalent experience in the plastics industry.
• 5 years of Demonstrated field service experience or equivalent experience in the area of troubleshooting and repair of injection molding machines.
Preferred:
• Bachelor’s degree in a technical field.
WORK ENVIRONMENT:
• Must be able to assemble or disassemble mechanical components of the injection molding machine.
• Must be able to analyze problems on running or downed machines, sometimes in a hot, dusty or noisy environment.
• May be exposed to fumes from plastics or other various chemicals.
TRAVEL:
• Must travel extensively to customer locations. This may require overnight stays for extended periods of time.
• Must possess a valid driver’s license.
• Must not have travel restrictions.
• Up to 90% travel required
• Need to have an own vehicle to visit client sites. (Cost will be reimbursed)
Summary
If you are interested in this opportunity, apply today online or send your resume directly to Ankur Vaid at ankur.vaid@randstad.ca
Only qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our Plastics machinery manufacturing client has partnered with Randstad Engineering in their search for a Field Service Engineer / Technician to join the injection moulding aftersales department.
Title - Field Service Engineer /Service Technician (Plastic Injection Molding)
Location - Ontario Travelling to customer's locations.
Salary - Flexible as per experience + OT.
Industry - Injection moulding Machines (Setup and repair for Medical, Automotive and Packaging clients)
Report - Area Service Manager
If you are interested in this opportunity, apply today online or send your resume directly to Ankur Vaid at ankur.vaid@randstad.ca
Under the supervision of the Area Service Manager, the incumbent is responsible for machine startup, repair service, and/or provides other technical assistance at the customer’s facility to ensure customer satisfaction. The incumbent is required to follow the guidelines set forth in the Field Service Engineer Guidelines
Advantages
This is a permanent opportunity, with a competitive compensation package in a thriving environment.
You are Paid for the Days you are not scheduled plus overtime.
...
The company has a cost-of-living bonus
Responsibilities
75 % of Time Core Functions/Duties
Adheres to daily schedule provided by Area Service Manager to visit and service customers’ machinery.
• Troubleshoots electrical, hydraulic and mechanical problems leaving the customer with the assurance that the problem has been or will be resolved.
• For new injection molding machines: starts up, provides molding assistance, and gives hands on operator and maintenance training.
• Responsible for timely and accurate field service report specific to all services on site, problems incurred, safety violations noted, hours and expenses.
• Responsible for all the proper use and care of all company-issued tooling, property, and proprietary information.
25% % of Time Core Functions/Duties
Responsible for projecting a positive image to the customer by having a positive attitude, personal appearance, and the highest level of professionalism that must be consistent with company guidelines.
• Generates clear, concise, accurate and complete field service reports, expense reports, and timely return of those reports to the home office.
• Schedules time and makes travel arrangements consistent with the department’s objectives of controlling costs, and travel and living expenses.
• Provides temporary phone coverage for technical support and/or manager while there is a vacancy due to vacation and/or illness.
KEY ACCOUNTABILITIES: Performance will be measured based on the position accountabilities.
• Provides onsite machine support via part replacement, troubleshooting, or maintenance of all brands
• Accurate service reporting and documentation of all relevant service items per job, customer, machine.
Qualifications
EDUCATION AND EXPERIENCE:
Required:
• Two-year technical degree in the field of electronics, or equivalent experience in the plastics industry.
• 5 years of Demonstrated field service experience or equivalent experience in the area of troubleshooting and repair of injection molding machines.
Preferred:
• Bachelor’s degree in a technical field.
WORK ENVIRONMENT:
• Must be able to assemble or disassemble mechanical components of the injection molding machine.
• Must be able to analyze problems on running or downed machines, sometimes in a hot, dusty or noisy environment.
• May be exposed to fumes from plastics or other various chemicals.
TRAVEL:
• Must travel extensively to customer locations. This may require overnight stays for extended periods of time.
• Must possess a valid driver’s license.
• Must not have travel restrictions.
• Up to 90% travel required
• Need to have an own vehicle to visit client sites. (Cost will be reimbursed)
Summary
If you are interested in this opportunity, apply today online or send your resume directly to Ankur Vaid at ankur.vaid@randstad.ca
Only qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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