french bilingual contact center customer service - permanent, Winnipeg

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
winnipeg, manitoba
sector
administrative support
job type
permanent
reference number
2139790STFEN
contact
randstad canada
apply now

job description

Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill multiple French Bilingual Customer Service Representative positions in a contact center in Winnipeg.

We are looking to fill roles in both the St. James area and South West end of Winnipeg.

We have partnered with one of Winnipeg's fastest growing companies and are seeking French Bilingual speaking candidates to fill multiple permanent opportunities. If this position sounds of interest to you, then Randstad wants to hear from you!

Apply today, interview this week, start next week. Literally!

In this role, you will provide our client with direct feedback from their clients and customers. By directly communicating with the end customers, you will address inquiries, concerns and general feedback to increase customer satisfaction and retention.

We are looking for candidates who have open availability between 6:00 am - 10:00 pm Monday-Sunday. There are shifts that start at 6:00 am, 7:00 am, 8:00 am, 9:00 am & 10:00 am. We want to understand your availability so we can put your forward for the best opportunity.

Responsibilities:

• Address customer inquiries, concerns and receive feedback
• Thoroughly document all customer communication
• Follow up with customers to ensure customer satisfaction and retention

Advantages
• $16.00 - $18.00/hour (Depending on which project you are hired for)
• Incredible company culture
• Career advancement potential
• On a bus route
• Free parking available on site
• Great opportunity for growth

Qualifications
When contacted, you will be asked for your availability Monday through Sunday between the hours of 6:00 am - 10:00 pm. This is due to flexibility in scheduling and those candidates with the best availability are more likely to be chosen for an interview.

You will only be scheduled for 5 days a week for 6-8.5 hours a day within your availability. This is due to shifts varying in times.

*Most training classes will take place during day time hours*

• Must be fluent English & French
• Must have at least 1 year of customer service experience
• Committed to providing exceptional customer service
• Attention to detail
• Accurate and timely documenting of client/customer communication
• Strong working knowledge of Microsoft Office

HAVE A FRIEND TO REFER? Send them our way as well and should they get hired we'll treat you to a $50 gift card!

Ways to apply:

- Apply directly on this site
- Go to our website at www.randstad.ca, create a profile and apply directly
- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.
- Drop off a resume at our office at 245 Portage Avenue between 8:00 am - 5:00 pm Monday-Friday
- Fax us your resume to (204) 943-0954

Did you know Randstad has a Facebook group for jobs in Winnipeg? Add yourself to the group and be the first to find out about our latest opportunities! Copy and paste the following link in your browser and we'll see you there!

https://www.facebook.com/groups/2052758755000372/

We thank all applicants for their interest in this position and only those selected for interviews will be contacted.

Cory,
Lena

Phone Number:
204.943.5211
Fax Number:
204.943.0954

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.