Do you have previous Account Representative experience?Have worked as an Inside Sales Representative?Do you enjoy building on existing customer relationships and developing new ones?If this sounds like you, we want to connect! Our client is adding a Customer Account Representative to their team for an exciting PERMANENT opportunity.This position is working fully onsite in London, ON.Advantages- Great work/life balance! NO WEEKENDS!- Monday to Friday (8am - 4:30am)- Permanent, direct hire with the organization- Comprehensive benefits package- Competitive salary, based on experience- Working on-site with a reputable company in London, ONResponsibilitiesAs the Customer Account Representative you will be responsible for:- Addressing customer inquiries and concerns to ensure complete customer satisfaction- Manage the full cycle of customer orders including: creating formal quotes (RFQ's), pricing, delivery status, creating product order forms etc.- Review Customer Orders including QA Clauses, Pricing, Delivery, Special instructions or Requirements, Terms & Conditions etc.- Receiving and Inputting Customer Orders in MRP system- Manage customs paperwork for shipments- Perform routine follow up calls, conduct ongoing customer needs analysis, research of customer requirements and achieve Renewal Sales GoalsQualifications- Minimum 3-5 years’ experience working as an Account Representative, Inside Sales Representative or similar position. Preferably in a manufacturing, supply chain or logistics environment- Strong written and oral communication skills with the ability to interact with senior level buyers and/or C-level executives- High attention to detail and accuracy with the ability to problem solve- Excellent organization and time management skills with the ability to multi-task and prioritize workload in a fast pace environment- Very proficient computer (MS Office) and data entry skills (experience with Oracle is an asset)- Knowledge of Industrial / MFG /Aerospace products, Supply Chain and Production Planning an asset- A condition of employment will be completing a security assessment to ensure eligibility under Canada’s Controlled Goods ProgramSummaryIf you are interested in the Customer Account Representative role and would like to apply, please follow "how to apply" directions below:How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Saudia or Jennifer.3) You can also email: email@example.com AND firstname.lastname@example.org Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to email@example.com to ensure their ability to fully participate in the interview process.