Front line agent - tech support

Temporary position (3-4 months) but very strong possibility of permanence

Advantages
The advantages of this dispatcher position are:

- A motivating work environment and managers who are open to new proposals
- A salary between 20 and 22$/hour
- A full time position with flexible hours
- Located near the Dix30 district
- Low cost lunch offered on site
- Possibility of telecommuting 2 days a week (but the work atmosphere is superb, no one telecommutes both days!)
- Open-minded managers, promoting autonomy and trust

Responsibilities
The main responsibilities for this position are:
- Answering incoming calls and: answering customers' questions, ensuring follow-ups and making appointments according to departments and emergencies
- Respond to email requests
- Reduce customer waiting time
- Create new processes for the company!

Qualifications
To apply for the position of Dispatcher/Front Line Support you must:
- Be bilingual (both verbal and written)
- Have at least 1 year of experience in customer service
- Be able to travel to work in Brossard
- Be a dynamic, curious and autonomous person who likes to work at a fast pace without a complex procedure structure

Summary
Is this job for you?

Don't wait any longer!
Apply directly online or send us your resume to the following email addresses:
elisabeth.parent@randstad.ca OR veronique.blais@randstad.ca


Randstad, human forward

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.