Randstad is Hiring Bilingual Customer Service Representative!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of December 10th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from HomeWhen?- Training starts December 10th, 2021Hours of Operation:Monday-Friday 8:00am-8:00pm Pay rate:$19.50/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!-Permanent roleResponsibilities-Require strong communication/listening skills, Patience and demonstrating empathy-Should know how to deal with sensitive information-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions- Demonstrated passion for customer satisfaction excellence, ability to listen and understand individual experiences.• Bilingualism (English/French) a requirement.• Interactive customer service environment• Strong and developed oral and written communication skills, including typing, spelling and grammar.• Professional, empathetic and naturally caring conversational style• Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values and best practice.• Display tact and diplomacy in handling all levels of customer interaction.• Demonstrated ability to implement change efforts.Here's how you can apply:- Apply directly on randstad.ca- Email your resume to email@example.com with subject line "Bilingual - Customer Service"Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to firstname.lastname@example.org with subject line "Bilingual - Customer Service"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$19.50 per hour December 10th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.