help desk specialist - bilingual level 2, Ottawa

randstad canada
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job details

ottawa, ontario
job type
reference number
randstad canada
apply now

job description

Take the step in your IT career! Build upon your expertise and gain valuable experience providing technical support with a reputable Federal Government client. You will guide Federal Government employees via phone and email to solve complex problems in a Windows environment.

Why should I apply:

- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)
- Competitive wages, plus benefits available
- Long term, stable contracts
- Supporting and working with the latest hardware and software technologies in the industry
- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle
- Advancement opportunities to more senior positions
- Potential entry into fulltime government employment

Job Requirements:

- 1 year of experience providing support in a Windows 7 or higher environment
- 1 year experience with Microsoft Office Suite
- 1 year experience logging/managing incidents in a ticketing system
- Experience with a document management system an asset
- Relevant IT related diploma, degree or certifications
- Relevant educational lab experience likely applicable
- Strong communication skills in both official languages

How Do I apply:

Call us at 613-727-1411

Email your resume to

Drop off your resume at 1600 Carling, Suite 410, reception

Apply online at: JO#2123550
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.